Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

Motorola Community

Moto Z Phones - Mod CapableMoto Z² Force
All Forum Topics

1 Posts


United States of America

1 Signins

0 Page Views

  • Posts: 1
  • Registered: ‎03-22-2020
  • Location: United States of America
  • Views: 0
  • Message 1 of 2

Speaker and microphone not working properly.

2020-03-22, 16:28 PM
Can't hear when making calls. When I go to speaker, I can hear, but won't be heard. Videos don't have sound. Tried safe mode and various resets.

13121 Posts


United States of America

1258 Signins

170995 Page Views

  • Posts: 13121
  • Registered: ‎03-05-2018
  • Location: United States of America
  • Views: 170995
  • Message 2 of 2

Re:Speaker and microphone not working properly.

2020-03-25, 20:12 PM

Hi BobbySoReal,


Kinda odd, I'd like to confirm, did you do the factory data reset? If so, did you restore your apps after doing it? Can you duplicate the same behavior during calls using third-party apps like Messenger, Skype, etc? Let me know. Thanks.


Best regards,
Motorola-Lenovo Support

Did someone help you today? Click the thumbs up button to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

We value your opinion. Read More

Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop





No, I don’t want to share ideas Yes, I agree to these terms