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  • Posts: 6
  • Registered: ‎12-25-2017
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  • Message 1 of 2

Speaker extremely quiet after call ends

2018-11-21, 8:30 AM

The Setup:


I have a Moto Z2 Force (Sprint) on the latest firmware and a Samsung Gear S3 Smartwatch paired with it all the time.


The Problem:


Someone will call me and no matter how I handle the call, (Bluetooth, Headset, Earpiece, or Speakerphone), once I get off the phone, all sounds are extremely quiet, even when Android says that I have them at full volume. 


This affects:






A Temporary Solution:

If i turn Bluetooth off, and back on again, it'll go to full volume. That will work even if I'm playing music while I do that.


The Impact:

I no longer trust my phone and am strongly considering switching devices to a non Motorola device.



Please fix this, and don't suggest a fix of: "Don't use that watch with your phone" (My solution then would be to get a non-Moto device)


I've been tolerating this for months and enough is enough, this needs fixed.


14121 Posts


United States of America

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  • Posts: 14121
  • Registered: ‎03-05-2018
  • Location: United States of America
  • Views: 177200
  • Message 2 of 2

Re: Speaker extremely quiet after call ends

2018-11-21, 17:04 PM

Hi rootinchase,


Thanks for posting. Please do not start new threads with existing thread/s on the same topic. It causes clutter on the site and makes it harder for us to follow an issue. I've seen posted on this thread https://forums.lenovo.com/t5/Moto-Z-Force/Moto-Z2-force-speaker-volume-lowered/m-p/4276667#M6757 already. We can use that thread to assist you. Thanks.

Closing thread.


Best regards,
Motorola Support

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