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2 Posts

05-17-2019

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Stuck in weird bootloop?

2019-05-17, 23:11 PM

I bought my z2 force off eBay about 2 months ago. 

Everything has worked fine, I've had it in an OtterBox case since it arrived. Of course I have dropped it but kudos to OtterBox for having my back and it's never fallen in water. 

It was working fine last Tuesday and I took a nap,woke up, black screen. I thought it could have just been dead so I tried charging it. 

It flashes the charging logo and then turns off again and does that over and over again. 

I got it into the bootloader (original, non-modded, I'm not into all that) I tried to force start it, I tried to factory reset it and then it flashes the T-Mobile logo just like it flashes the charging screen. 

EDIT: Also, I tried new chargers and also when it's not plugged in, it's dead and cannot even get to bootloader

 

Like I said, everything's worked fine. Nothing new installed, there may have been a few updates on apps that ran while I was napping because it said they were available but sleep comes first sometimes. 

 

Any ideas on what happened and how to fix it? TYIA!!!

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13138 Posts

02-02-2016

US

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Re: Stuck in weird bootloop?

2019-05-17, 23:37 PM

First thing is make sure you're using the charger that belongs with it. If it drained to nothing sometimes it needs the oem charger to get it going again. Sounds like it's really low on the battery or the battery is dead.. 

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2 Posts

05-17-2019

US

4 Signins

40 Page Views

  • Posts: 2
  • Registered: ‎05-17-2019
  • Location: US
  • Views: 40
  • Message 3 of 4

Re: Stuck in weird bootloop?

2019-05-18, 22:39 PM
Thank you for replying. It is plugged into an OEM Moto z2 force charge and it's doing the same thing :(
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13138 Posts

02-02-2016

US

1405 Signins

8890 Page Views

  • Posts: 13138
  • Registered: ‎02-02-2016
  • Location: US
  • Views: 8890
  • Message 4 of 4

Re: Stuck in weird bootloop?

2019-05-19, 2:25 AM

Are you still covered under a warranty? If so I'd get a replacement or repair for it. Sounds like the battery has failed to me.

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