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Moto Z Phones - Mod CapableMoto Z² Force
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2438 Posts

12-19-2016

PH

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Re: WiFi Issues Z2 Force (Verizion)

2017-11-13, 17:35 PM

wrote:

I got a replacement moto Z2 and my network connectivity issues are gone. 

 

Running NDX26.183-15


That update supposed to fix the issue. It's great to hear your issues were resolved. - Ella

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30 Posts

10-09-2017

US

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Re: WiFi Issues Z2 Force (Verizion)

2017-11-14, 16:07 PM

I got an update overnight... now running NDXS26.183-15-5. No fix to the WiFi issue. I've added another bug report to my file. 

 

I've got my home set up with many wireless controls, some of which I have to be on the primary network to operate. Having to use another device to control everything is really, really annoying.

 

What's the solution here, Ella? Should I try a replacement phone? I don't really have any confidence that will fix the issue but I'm willing to try. 

 

KS

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27 Posts

10-20-2017

US

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Re: WiFi Issues Z2 Force (Verizion)

2017-11-15, 16:13 PM

Ella, his issue was resolved not by the update but by getting a replacement phone.  Is that the fix that the rest of us should pursue as well?

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1 Posts

11-16-2017

US

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Re: WiFi Issues Z2 Force (Verizion)

2017-11-16, 17:33 PM

I too am constantly having the Wi-Fi Disconnected issue on both the phones we got a few weeks ago! This is very frustrating. I have tried everything recommended including factory resetting the phones after installing the monthly security updates with no improvement in the Wi-Fi Disconnected issue.

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3 Posts

11-17-2017

US

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Re: WiFi Issues Z2 Force (Verizion)

2017-11-17, 5:27 AM

I cannot stay connected to WiFi. I'm having the same issues all the others are experiencing. Attached is my bug report. 

Thank you for your help,

Megan

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3 Posts

11-17-2017

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Re: WiFi Issues Z2 Force (Verizion)

2017-11-17, 5:27 AM
I purchased my phone on October 22nd and have had this issue since day one.
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1 Posts

11-19-2017

US

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Re: WiFi Issues Z2 Force (Verizion)

2017-11-19, 21:29 PM

I am having the same issue even after an update on the 15th. The problem is bad. 

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27 Posts

10-20-2017

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Re: WiFi Issues Z2 Force (Verizion)

2017-11-19, 23:42 PM

Blahhh, who needs WIFI, just upgrade to the Verizon unlimited data plan (sarcasm implied) :smileyindifferent:

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2255 Posts

02-11-2016

US

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Re: WiFi Issues Z2 Force (Verizion)

2017-11-20, 14:41 PM

Everyone, this is an issue we've been working on that has kind of hit a snag. In our testing, we've been unable to duplicate the disconnects. Even my own doesn't have the disconnecting at home or at the office. However, we know some are having the disconnects and we are diligently trying to identify the root cause. Thank you for the Bug Reports that are helpful, but what we really need is someone who has a Mac on the same network that the phone is having issues with so we can get a sniffer log. If anyone has a Mac and is encountering the disconnects on their phone please let me know.

 

-Tom



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30 Posts

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Re: WiFi Issues Z2 Force (Verizion)

2017-11-20, 16:35 PM

No Mac for me... 

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