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Re: usb headphone adapter issues after oreo 8 on tmobile

2019-06-04, 12:31 PM

I'm having the same problem.

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Re: usb headphone adapter issues after oreo 8 on tmobile

2019-06-04, 17:51 PM

Hi LMC12,

 

Thanks for posting. Can you please elaborate your concern? 

 

Best regards,
Rich
Motorola-Lenovo Support



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Re: usb headphone adapter issues after oreo 8 on tmobile

2019-06-04, 18:57 PM

Hi Rich

 

Your colleague seemed to have a solution for the issue in this thread and sent the solution to a user directly which seemed to work for that user.  Could that be shared on this thread so that we can all possibly resolve our issues.

 

Thanks

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Re: usb headphone adapter issues after oreo 8 on tmobile

2019-06-05, 17:28 PM

Hi chung1234567890,

 

It looks like it just works for Bbriggs for no apparent reason. May I know what have you tried and done so far? Also, have you tried testing another adapter? 

 

 

Best regards,
Rich
Motorola-Lenovo Support



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Re: usb headphone adapter issues after oreo 8 on tmobile

2019-06-05, 20:11 PM

LOL

Hi Rich

It only works for Bbriggs because he was the only one that was sent the solution!  

 

Restarting my phone, sometimes several times, fixes the issue but this is not ideal.  For some people on this thread apparently restarting doesn't help either.

 

My point is, IF there is a potential fix for this, why not post on this thread so it is known to the public?

Thanks

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Re: usb headphone adapter issues after oreo 8 on tmobile

2019-06-06, 16:59 PM

Hi chung1234567890,

 

I spoke to my colleague about this and that's what she said. She just sent him a message and he said nevermind it's working. Try the suggestions we provided on this thread, otherwise, I recommend trying another adapter. 

 

Best regards,
Rich
Motorola-Lenovo Support



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10-16-2017

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Re: usb headphone adapter issues after oreo 8 on tmobile

2019-09-16, 20:24 PM

I can confirm that since the update to Oreo the only way to get headphone jack to work via USB C is to power cycle the phone. Please fix this. It is sooooo annoying. Otherwise love the phone. Just wish you'd make an updated Force phone with shattershield. Thanks

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Re: usb headphone adapter issues after oreo 8 on tmobile

2019-09-19, 20:20 PM

Hi mperkinsky,

 

Thanks for posting on this thread. I'd like to confirm, have you tried using a different headset jack adapter or aux cable? 

 

Best regards,
Rich
Motorola-Lenovo Support



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1 Posts

10-02-2019

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Re: usb headphone adapter issues after oreo 8 on tmobile

2019-10-02, 21:17 PM

I am having the same problem.  The headphone jack no longer works.  I used to be able to restart and get it back (only for two days.)  I have tried all of these suggestions, including a different adapter.  I just got this phone a couple of months ago.  Is there a warranty on Motorola phones?

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3736 Posts

04-04-2013

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Re: usb headphone adapter issues after oreo 8 on tmobile

2019-10-02, 21:37 PM

 wrote:

.... Is there a warranty on Motorola phones?


Yes, for 12 months from the day you bought it and or activated it 

~Scott
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