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Moto Z Phones - Mod CapableMoto Z² Play
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3 Posts

11-13-2015

India

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  • Message 151 of 205

Where's my Pie update?

2020-03-01, 23:03 PM
The Android 9 update has been more than a year late for the Moto Z2 play in India. What's even more embarrassing is that the update has been pushed to devices in some countries months ago and Motorola doesn't even have the decency to properly update its customers about the services they promised to deliver. Hey, Motorola rep! If you're going to say that the update is "pending carrier support" or "is being tested". Do everyone a favour, DON'T. There are no carrier contracts on the Z2 play here and the hardware is the same as the ones in the countries where the update has been pushed. The only sane reason is that Motorola has decided to treat its customer like crap and has a useless team of engineers.
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8 Posts

10-21-2014

India

21 Signins

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  • Registered: ‎10-21-2014
  • Location: India
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  • Message 152 of 205

Re:Where's my Pie update?

2020-03-03, 18:46 PM

@AlphaDog  @Agent_Rich  please respond. Why haven't the promised Pie update not yet been released to customers in India. It's almost 2 years since the Android Pie source was released. While other OEMs have already updated their phones to Android 9 Pie and some even to Android 10, we still are waiting for a 2 year old update. There were reports of Pie update being released in Brazil in October 2019, and it's been 4 months since that. The update tracker page still says:

 

This device will be upgraded to the Android 9 (Pie) release of Android, pending partner support.

 

In India we don't have any carrier partnership, so I don't understand the delay in releasing the update. Please don't reply with the usual 'we are testing to ensure best experience is provided'.

 

Will that update ever be released?

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1 Posts

08-15-2019

United States of America

4 Signins

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  • Message 153 of 205

Re:Where's my Pie update?

2020-03-04, 3:58 AM
They are making fool of their customers.actually Lenovo makes the crap out of Motorola. They are making worst out of Motorola.
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2 Posts

03-04-2020

Mexico

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  • Location: Mexico
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  • Message 154 of 205

Re:Where's my Pie update?

2020-03-04, 4:39 AM
Hey i want to know if im getting a update on android 9 pie on my Moto z2 play!. I live in mexico but still i don't get my update im really sad about this!. Its been long waiting for nothing. Its March 3 2020 still don't get update yet. Soo please there's any update on mexico??.
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2 Posts

03-04-2020

Mexico

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  • Location: Mexico
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  • Message 155 of 205

Wheres my Android 9 pie?

2020-03-04, 21:18 PM
I Got a Moto z2 play android 8.0.0 still on it!. I see the android 9 pie ce out already but my phone it still don't get that update yet!. Why??? I live in mexico i want to know if theres is a update for it or not?!.
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1 Posts

03-31-2020

India

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  • Registered: ‎03-31-2020
  • Location: India
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  • Message 156 of 205

Z2 play Android pie

2020-03-31, 11:02 AM
Any idea when we'll get official Android pie update in India ? Also will the pie update include volte and vowifi updates for carriers like Airtel, Jio and Vodafone ? @moto experts please share your answers.
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Re:Z2 play Android pie

2020-04-01, 12:49 PM

I got confirmation from the moto customer care that this device will not get Android Pie update...!!! 

so dont keep hopes on this device regarding updates like Airtel VOLTE and VOwifi...

 

Decided not to buy Any Motorola Device in Future!!!

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3 Posts

11-13-2015

India

6 Signins

85 Page Views

  • Posts: 3
  • Registered: ‎11-13-2015
  • Location: India
  • Views: 85
  • Message 158 of 205

Re:Where's my Pie update?

2020-04-27, 17:18 PM

Is this correct @Agent_Rich  ?

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2 Posts

04-30-2020

Czech Republic

2 Signins

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  • Registered: ‎04-30-2020
  • Location: Czech Republic
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  • Message 159 of 205

Re:Where's my Pie update?

2020-04-30, 14:22 PM

I'm not absolutely sure about Z2 Play, but Motorola officially ditched Z2 Force, so I guess we won't receive the update either. I feel quite betrayed as I bought the phone with the promise it will be updated. I was also planning to upgrade to Z4 or Z5 eventually, but I guess I'll never buy any Moto phone again if this is how they treat their customers.

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1 Posts

05-05-2020

United States of America

2 Signins

10 Page Views

  • Posts: 1
  • Registered: ‎05-05-2020
  • Location: United States of America
  • Views: 10
  • Message 160 of 205

Re:Where's my Pie update?

2020-05-05, 13:22 PM
I'm Italian and I have moto z2 play since 2018. I'd like to know why my moto z2 play XT1710-09 software channel reteu hasn't received update to Android 9 pie. why have some devices received the update and others not? This behavior is really incorrect on your part. Already you have not brought the motorola z4 play to Italy at least you could update my device also to use the different mods that I bought! if the official update does not arrive I will never buy motorola again and I will make you bad publicity on all social networks!
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