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Re: Extreme battery drain Z2 Play

2018-05-15, 20:32 PM

Hi Everyone,

 

Could you guys please update your profile with current phone, carrier and serial number -- this will help me investigate. Please make sure that the options under Settings > Motorola Privacy are on as well, and let me know (just reply here) if it's okay for me to look at your apps to see if they are a source of problems.

Need help updating your profile? See here

 

Best regards,
Rich
Motorola Support



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160 Posts

01-24-2015

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Re: Extreme battery drain Z2 Play

2018-05-15, 20:34 PM

It's ok ? 

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04-25-2018

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Re: Extreme battery drain Z2 Play

2018-05-16, 3:34 AM

I simply can't understand why the mods are asking the same thing and hunting for app installed by us as it might be the main culprit.

 

I even can't understand how a app can increase mobile standby and device idle drain when this issue is present right out of the box device.

 

Even if any app consumes huge amount of battery in battery statistics it will show that app but here in this case it is not an app that is consuming battery, it is the hardware itself.

 

Same carrier, different device, same network mode, same place, same apps installed, Z2P consuming 5 times more in mobile standby and device idle.

 

Even repeatedly telling that the "%" of battery consumption is wrong, how it is possibke for 32mAh as well as 63mAh consumption showing both 1% when device is packed by 3000mAh ?

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07-06-2010

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Re: Extreme battery drain Z2 Play

2018-05-16, 19:11 PM

 wrote:

@onsted

Can you please share a screenshot of your battery usage?

 

For a 3000mAh battery which supposed to be inside Z2P, 30mAh consumption will be equivalent to 1% battery use, but I'm surprised to see that if something consumes 36mAh it's showing 1% at the same time another app consuming 62mAh showing 1%, I think there is bug in the battery usage app too. I'm using Accubattery app for 3weeks, accubattery seems to show correct app usage as doing a bit back calculation seems to match the battery usage.


Happy to share ... started about about nine hours ago, with the battery just under 50%.  Charged it to around 80% and it's showing 20 hours until empty.  I'll probably leave it off the charger again till I'm at my desk again, midmorning  tomorow, at which time it'll be down to around 45%-50%. 

 

I've never been concerned over how precise the internal battery meter is.  Does the phone last me a full day?  I'm happy.  If it doesn't, I'm not.  Whether 32mah and 65mah of draw read accurately to 1% and 2% respectively really doesn't seem like a flaw worth worrying about.

 

Some folks on this thread have been concerned with a serious draw on batteries that would concern me as well.  The point I was trying to make is that the hardware and software design on the phone as delivered is not the cause, or the drainage problem would be universal.  It's not; there's something, signal, app, mod or other factor related that's giving folks a problem, and I was originally asking whether anyone had tried running their phones stock, without added apps or mods for a couple days.

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Re: Extreme battery drain Z2 Play

2018-05-17, 16:40 PM

Yes I tried running this Z2P without installing any new app (updated from playstore), just the preinstalled, on 4G network, but the problem is present, that's why I said that it is present right out of the box.

 

One of my main question is that why a 3 year old phone (Moto G3 TE) and Z2 Play on same carrier, same network, same place, Z2P being a costly device consumes 5 times more battery in mobile standby and device idle?

 

Thanks

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Re: Extreme battery drain Z2 Play

2018-05-17, 19:31 PM

 wrote:

 

One of my main question is that why a 3 year old phone (Moto G3 TE) and Z2 Play on same carrier, same network, same place, Z2P being a costly device consumes 5 times more battery in mobile standby and device idle?

 

 


If it's using that much power in "standby," then something's keeping it awake and it's not entering Android's "Doze" mode properly.  As with that battery chart I shared, mine goes into Doze after I put it down for a minute and uses negligible power until I wake it up and use it for something.  

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160 Posts

01-24-2015

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Re: Extreme battery drain Z2 Play

2018-05-17, 19:56 PM

It makes no sense. Why is mobile every Day on place 1/2 when my device is only in a WLAN? Why my other Moto devices the last years with nearly same setup didnt got these Problem?

Why is there no wlan in the battery stats list? 

 

I think our Devices performs normal! The battery + mobile quality stats shows nonsense.

 

Would be interesting to see a screenshot of lineageos etc. running on a z2 play. Whether mobile there is also on #1or2. But i think this is the wrong forum to ask. 

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Re: Extreme battery drain Z2 Play

2018-05-18, 2:15 AM

Mobile network standby drain with dozing!! ???

I'm guessing that in your phone in battery usage graph, bars for mobile network is only present where there are bars for awake. ?

 

Anyway, phone perfectly enters into sleep mode.

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Re: Extreme battery drain Z2 Play

2018-05-18, 14:14 PM

 wrote:

It makes no sense. Why is mobile every Day on place 1/2 when my device is only in a WLAN? Why my other Moto devices the last years with nearly same setup didnt got these Problem?

Why is there no wlan in the battery stats list? 

 

I think our Devices performs normal! The battery + mobile quality stats shows nonsense.

 

Would be interesting to see a screenshot of lineageos etc. running on a z2 play. Whether mobile there is also on #1or2. But i think this is the wrong forum to ask. 


"The battery + mobile quality stats shows nonsense", I agree with this point, and this is the reason why I'm literally shouting alone in the forum and Moto/Lenovo is not ready to accept this as one of the major flaw in this device. But this indeed a advantage for them for selling some overpriced moto mods like turbo power pack.

I think not only you but everyone should stop noticing minute details of Z2P as it's not a apple product, I just swapped out sim from Z2P into Nokia 6 and believe me or not, at less than half the price of Z2P it works fine and I don't have any single issue.

 

Theoretically, Z2 Play should must be better than Z Play but in reality it's just the opposite except build design & new fingerprint scanner.

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03-14-2018

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Re: Extreme battery drain Z2 Play

2018-05-18, 14:58 PM

you can certainly look at mine. 

 

For a phone who's main selling point is bettery life, these problems are extremely disappointing. 

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