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Moto Z Phones - Mod CapableMoto Z² Play
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  • Registered: ‎01-25-2020
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Screen being pushed out

2020-01-25, 2:31 AM

My husband has a Moto z2 play we purchased less than a year ago and the screen appears to be being pushed out and there is a significant gap forming between the screen and the body. 

How do I need to go about getting help with this? We purchased it directly from Motorola, but it doesn't show up under my stuff. He can't be without a phone and we had a similar issue with his z play he previously owned.


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  • Message 2 of 2

Re: Screen being pushed out

2020-01-25, 2:47 AM

Sorry to hear that.  Have you tried clicking on "Support" in the top corner of any Forum page (either top left or top right depending on whether you are logged in from a computer or phone) and starting the RMA process?  Or calling Motorola customer support?

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