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There is a problem with Moto/Lenovo Phones not recognising Airtel sim Sometimes...

2020-11-21, 17:30 PM

The phone displays "Sim Card Not recognised" and this happened all of a sudden. Was working fine.

I tried all the troubleshooting steps mentioned in Forum. 

I have inserted other carrier SIM in my Moto, it works fine, just the Airtel sim in Not recognised. Inserted my Airtel Sim in Samsung s9 and One Plus 3 Handset it works fine in them...

Is there a problem with Airtel lenovo compatibility?

I have seen the forum.. Apparently many users have been facing this issue before as well..

Any help would be applreciated.


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Re:There is a problem with Moto/Lenovo Phones not recognising Airtel sim Sometimes...

2020-11-23, 21:08 PM

Hi mystovicky,


I will be happy to assist you with this. What troubleshooting steps have you tried so far? Try reaching out to Airtel and request a new SIM card.  


Best regards,
Motorola Support

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