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1 Posts

11-21-2020

India

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There is a problem with Moto/Lenovo Phones not recognising Airtel sim Sometimes...

2020-11-21, 17:30 PM

The phone displays "Sim Card Not recognised" and this happened all of a sudden. Was working fine.

I tried all the troubleshooting steps mentioned in Forum. 

I have inserted other carrier SIM in my Moto, it works fine, just the Airtel sim in Not recognised. Inserted my Airtel Sim in Samsung s9 and One Plus 3 Handset it works fine in them...

Is there a problem with Airtel lenovo compatibility?

I have seen the forum.. Apparently many users have been facing this issue before as well..

Any help would be applreciated.

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4519 Posts

03-11-2019

United States of America

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Re:There is a problem with Moto/Lenovo Phones not recognising Airtel sim Sometimes...

2020-11-23, 21:08 PM

Hi mystovicky,

 

I will be happy to assist you with this. What troubleshooting steps have you tried so far? Try reaching out to Airtel and request a new SIM card.  

 

Best regards,
Zeke
Motorola Support



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1 Posts

07-20-2021

United Kingdom of Great Britain and Northern Ireland

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There is a problem with Moto/Lenovo Phones not recognising Airtel sim Sometimes...

2021-07-20, 11:13 AM
Am also facing same issue. i just want to ask question in specific group, but the forum didn't allow me to post question.
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1975 Posts

11-24-2020

India

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Re:There is a problem with Moto/Lenovo Phones not recognising Airtel sim Sometimes...

2021-07-21, 6:51 AM

Hi jordan ze

 

Welcome to Motorola Forums. Sorry to know about this. I will do my best to help you with this. Could you please confirm when did you start facing this? Have you tried reporting this with a Network Provider/Carrier? If not, please contact them and let me know how it goes. 

 

Also, where have you tried to post your question? Is it in Motorola forums, if yes can you share the link? Are you getting any errors while posting? Please share the error screenshot. So I can check and guide you further. 

 

Thanks

Sunitha



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