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Moto Z Phones - Mod CapableMoto Z² Play
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2 Posts

10-14-2019

BG

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Z2 play suddenly blacks screen out and battery drops.

2019-10-14, 6:51 AM

So, this thing is nice. I like it, BUT the thing doesnt stop shuting its screen off after its battery drops to 60%. After i i nage to start it again i see my battery drop like to 20%. Another thing is how the phone fully charged goes from 100 to 70 percent in like 20 mins. I dont even use it that much. Screen goes black when using insta and or messenger togheter. Only youtube so far diesnt make it black out its screen. What can be done to fix it ? Or new phone...

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2952 Posts

04-04-2018

IN

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Re: Z2 play suddenly blacks screen out and battery drops.

2019-10-14, 10:00 AM

 wrote:

So, this thing is nice. I like it, BUT the thing doesnt stop shuting its screen off after its battery drops to 60%. After i i nage to start it again i see my battery drop like to 20%. Another thing is how the phone fully charged goes from 100 to 70 percent in like 20 mins. I dont even use it that much. Screen goes black when using insta and or messenger togheter. Only youtube so far diesnt make it black out its screen. What can be done to fix it ? Or new phone...


Hi Tinom5,

 

Sorry to know about this! Check your device in Safe Mode and observe for some time. See if it's the same in Safe Mode, here is the link.

Let us know how it goes.

 

Regards,

Suman



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9 Posts

02-10-2019

DE

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Re: Z2 play suddenly blacks screen out and battery drops.

2019-12-09, 8:48 AM

i have the absolute same issue and created another thread for that...

 

https://forums.lenovo.com/t5/Moto-Z-Play/Black-Screen-amp-Reboot-issue-could-be-battery-related/td-p/4594987

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