Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

Motorola Community

Moto Z Phones - Mod CapableMoto Z Force
All Forum Topics
Options

184 Posts

08-11-2010

United States of America

464 Signins

8185 Page Views

  • Posts: 184
  • Registered: ‎08-11-2010
  • Location: United States of America
  • Views: 8185
  • Message 1 of 8

Battery Replace Cost?

2020-07-15, 16:53 PM

Hey Moto guys - I have my old Z Force I've been using as a backup, and it's suddenly starting to bulge in the front and back - the back considerably more.  The phone still works, but clearly the battery is swelling and either I need to get it fixed or trash it.  Can you guys send a PM with estimated costs and procedure please? TIA

Reply
Options

13097 Posts

03-05-2018

United States of America

1257 Signins

170830 Page Views

  • Posts: 13097
  • Registered: ‎03-05-2018
  • Location: United States of America
  • Views: 170830
  • Message 2 of 8

Re:Battery Replace Cost?

2020-07-15, 17:36 PM

Hi mrmagloo,

 

Thanks for asking this. We don't have details for the cost but you can try submitting it for repair. Here's the link. I recommend contacting them first to confirm the availability. 

 

Best regards,
Rich
Motorola-Lenovo Support



Did someone help you today? Click the thumbs up button to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

We value your opinion. Read More

Reply
Options

184 Posts

08-11-2010

United States of America

464 Signins

8185 Page Views

  • Posts: 184
  • Registered: ‎08-11-2010
  • Location: United States of America
  • Views: 8185
  • Message 3 of 8

Re:Battery Replace Cost?

2020-07-16, 3:54 AM

Thanks bud.

Reply
Options

184 Posts

08-11-2010

United States of America

464 Signins

8185 Page Views

  • Posts: 184
  • Registered: ‎08-11-2010
  • Location: United States of America
  • Views: 8185
  • Message 4 of 8

Re:Battery Replace Cost?

2020-07-21, 17:06 PM

Fwiw, I did connect to the local 3rd party repair shop from that locator Rich recommended above, and was given a quote of $55 which Imho, is ridiculously inexpensive.  They did have to order the battery, but for that, why not.  Looking forward to getting it back on Friday.  Thanks again. 

Reply
Options

184 Posts

08-11-2010

United States of America

464 Signins

8185 Page Views

  • Posts: 184
  • Registered: ‎08-11-2010
  • Location: United States of America
  • Views: 8185
  • Message 5 of 8

Re:Battery Replace Cost?

2020-07-27, 13:45 PM

Well, I got the phone back and although I think it was pretty good deal, when you get a quote from these 3rd party repair centers, make sure you get a written quote!  Upon pickup, the bill was for $65, which still isn't bad, but I I just hate when they play these games and claim that's what I said - NOT.  Then trying to get a receipt to document the supposed life-time warranty was like pulling teeth. 

 

I will say they claimed to install a genuine OEM Motorola Battery, but I how do you know for sure?  Time will tell.

Reply
Options

13097 Posts

03-05-2018

United States of America

1257 Signins

170830 Page Views

  • Posts: 13097
  • Registered: ‎03-05-2018
  • Location: United States of America
  • Views: 170830
  • Message 6 of 8

Re:Battery Replace Cost?

2020-07-27, 15:26 PM

Hi mrmagloo,

 

Thanks for keeping me updated.  Did you get an explanation for the cost? I couldn't say much about the cost but if you went to the link I gave you, that's our authorize repair center. I look forward for your response. 

 

Best regards,
Rich
Motorola-Lenovo Support



Did someone help you today? Click the thumbs up button to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

We value your opinion. Read More

Reply
Options

184 Posts

08-11-2010

United States of America

464 Signins

8185 Page Views

  • Posts: 184
  • Registered: ‎08-11-2010
  • Location: United States of America
  • Views: 8185
  • Message 7 of 8

Re:Battery Replace Cost?

2020-07-27, 17:09 PM

Hi Rich, Yes, I used that Motorola link you provided and selected the closest one on the Zip Code Locator. Again, I was expecting the cost to be even more, so I think it still was a decent deal. I did ask why the cost was now $65 and was told that's what they always charge. But, what do you do? You can't really say no. Just a peeve of mine, and I should have demanded a written quote. My bad - Just glad it it didn't go from $55 to $100+. Then I would have been jammed.

 

Again, it ended up being less costly than I was expecting, provided of course, I did get an OEM battery and this lifetime warrant that is not mentioned on the receipt is real.

 

So, just a tip for the next guy to get a written quote. The issue here was, I've already replaced this phone with a Z4, so I only use it for controlling my radar detector. So I was weighing getting this repaired or to just buy a cheap prepaid phone. At $65 I'm good, but lesson learned. I'm good and thank you for the help!

Reply
Options

13097 Posts

03-05-2018

United States of America

1257 Signins

170830 Page Views

  • Posts: 13097
  • Registered: ‎03-05-2018
  • Location: United States of America
  • Views: 170830
  • Message 8 of 8

Re:Battery Replace Cost?

2020-07-28, 12:10 PM

Hi mrmagloo,

 

Thanks for sharing. Well, if you need further assistance please don't hesitate to post. I will be here and happy to assist you. 

 

Best regards,
Rich
Motorola-Lenovo Support



Did someone help you today? Click the thumbs up button to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

We value your opinion. Read More

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms