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Cornstick
Ctrl-Alt-Del
Posts: 14
Location: US
Views: 2,065
Message 1 of 14

Display problem - Screen Burn In

This is the first OLED screen where I've had this issue.  It's pretty bad!

Senior MotoAgent
Senior MotoAgent
Posts: 3,431
Location: PH
Views: 2,028
Message 2 of 14

Re: Display problem - Screen Burn In

Hi Cornstick,

 

 Are you saying that the screen has screen burn? Sharing a picture of the phone showing this would be helpful, thanks.

 

Regards,
Jess
Motorola Support

Cornstick
Ctrl-Alt-Del
Posts: 14
Location: US
Views: 2,024
Message 3 of 14

Re: Display problem - Screen Burn In

I knew you were going to want pictures. As I'm sure you know, this would be very difficult to see in a picture. But I've attached two where if you look real hard you can see the permanent burn in of the virtual buttons on the bottom and the permanent burn of the icons across the top.
Cornstick
Ctrl-Alt-Del
Posts: 14
Location: US
Views: 2,019
Message 4 of 14

Re: Display problem - Screen Burn In

The forum isn't allowing me to upload photos.

Moto Sr Moderator
Moto Sr Moderator
Posts: 12,930
Location: US
Views: 2,012
Message 5 of 14

Re: Display problem - Screen Burn In


Cornstick wrote:

The forum isn't allowing me to upload photos.


Strange, I was able to upload a photo. It's not the forum at least.

Moto Sr Moderator
Moto Sr Moderator
Posts: 12,930
Location: US
Views: 2,010
Message 6 of 14

Re: Display problem - Screen Burn In

I actually see the same thing on my Z too.

But it's never bothered me much since I don't watch video on my screen. I cast everything.

I attached a shot showing the bottom bar and 1 app I have on my home screen.

Cornstick
Ctrl-Alt-Del
Posts: 14
Location: US
Views: 2,004
Message 7 of 14

Re: Display problem - Screen Burn In


Eagle328 wrote:

Cornstick wrote:

The forum isn't allowing me to upload photos.


Strange, I was able to upload a photo. It's not the forum at least.


 

Well.... You are a moderator....

Moto Sr Moderator
Moto Sr Moderator
Posts: 12,930
Location: US
Views: 2,000
Message 8 of 14

Re: Display problem - Screen Burn In

Myself being a Mod should have no effect on photo uploads. I was checking to make sure it was working. I also posted a photo of my own screen showing your issue. This should help show what you are seeing.
Sea-Jay
Blue Screen Again
Posts: 3
Location: US
Views: 1,833
Message 9 of 14

Re: Display problem - Screen Burn In

Screenshot_20170727-094929.pngNote the bar at the bottom & I can see Triangle, Circle, Square menu buttons clearly

 

 

 

Michaelbadams
What's DOS?
Posts: 1
Location: US
Views: 1,818
Message 10 of 14

Re: Display problem - Screen Burn In

Screenshot_20170728-161216.pngI've had a Moto z force since January 4 2017 and I've noticed that my onscreen buttons like the back, home, and recent apps buttons have all burned into the screen the time has started to burn in as well.

 

 

 

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