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Posts: 14
Registered: ‎03-21-2017
Location: US
Message 1 of 11 (379 Views)

Display problem - Screen Burn In

This is the first OLED screen where I've had this issue.  It's pretty bad!

Senior MotoAgent
Posts: 3,422
Registered: ‎10-05-2016
Location: PH
Message 2 of 11 (349 Views)

Re: Display problem - Screen Burn In

Hi Cornstick,

 

 Are you saying that the screen has screen burn? Sharing a picture of the phone showing this would be helpful, thanks.

 

Regards,
Jess
Motorola Support

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Posts: 14
Registered: ‎03-21-2017
Location: US
Message 3 of 11 (345 Views)

Re: Display problem - Screen Burn In

I knew you were going to want pictures. As I'm sure you know, this would be very difficult to see in a picture. But I've attached two where if you look real hard you can see the permanent burn in of the virtual buttons on the bottom and the permanent burn of the icons across the top.
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Posts: 14
Registered: ‎03-21-2017
Location: US
Message 4 of 11 (340 Views)

Re: Display problem - Screen Burn In

The forum isn't allowing me to upload photos.

Moto Sr Moderator
Posts: 12,638
Registered: ‎02-02-2016
Location: US
Message 5 of 11 (333 Views)

Re: Display problem - Screen Burn In


Cornstick wrote:

The forum isn't allowing me to upload photos.


Strange, I was able to upload a photo. It's not the forum at least.

Moto Sr Moderator
Posts: 12,638
Registered: ‎02-02-2016
Location: US
Message 6 of 11 (331 Views)

Re: Display problem - Screen Burn In

I actually see the same thing on my Z too.

But it's never bothered me much since I don't watch video on my screen. I cast everything.

I attached a shot showing the bottom bar and 1 app I have on my home screen.

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Posts: 14
Registered: ‎03-21-2017
Location: US
Message 7 of 11 (325 Views)

Re: Display problem - Screen Burn In

[ Edited ]

Eagle328 wrote:

Cornstick wrote:

The forum isn't allowing me to upload photos.


Strange, I was able to upload a photo. It's not the forum at least.


 

Well.... You are a moderator....

Moto Sr Moderator
Posts: 12,638
Registered: ‎02-02-2016
Location: US
Message 8 of 11 (321 Views)

Re: Display problem - Screen Burn In

Myself being a Mod should have no effect on photo uploads. I was checking to make sure it was working. I also posted a photo of my own screen showing your issue. This should help show what you are seeing.
Blue Screen Again
Posts: 1
Registered: ‎07-27-2017
Location: US
Message 9 of 11 (154 Views)

Re: Display problem - Screen Burn In

Note the bar at the bottom & I can see Triangle, Circle, Square menu buttons clearlyNote the bar at the bottom & I can see Triangle, Circle, Square menu buttons clearly

 

 

 

What's DOS?
Posts: 1
Registered: ‎07-28-2017
Location: US
Message 10 of 11 (139 Views)

Re: Display problem - Screen Burn In

I've had a Moto z force since January 4 2017 and I've noticed that my onscreen buttons like the back, home, and recent apps buttons have all burned into the screen the time has started to burn in as well.I've had a Moto z force since January 4 2017 and I've noticed that my onscreen buttons like the back, home, and recent apps buttons have all burned into the screen the time has started to burn in as well.

 

 

 

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