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Re: MOTO Z FORCE IS THE WORST PHONE I'VE EVER PURCHASED - WILL IT BE FIXED?

2018-06-14, 23:06 PM

Edited In the ongoing saga that is this post, I have observed several apparent flaws:

 

1) I apologise to the "admins" which responded to me. You do not work for Motorola/Lenovo, and as such you should be judged differently than I presented. Nonetheless, our tact requires development.

 

2) This phone still sucks. I have been working with it forever now in conjunction with a Samsung. Why?

 

3) The app dramatically hindering this phone's capability amongst my fellow IT engineers was Avast Antivirus. We all recognize the essential need for our "pocket computers" to be virus protected and it was killing our performance. Why?

 

4) When Lenovo took over control of Motorola, they initiatiated many "do not root, do not jailbreak" feature sets. One of those was native "antivirus" installs, unbeknownst to us the users. This "protection" is . Why?

 

  • 5) I have a virus on this phone since uninstalling Avast and gaining back much needed device resources. Doth I partake the occasional porn site? Yes, like every other user. But I am careful and skilled at thwarting malware attempts. Nonetheless, extremely reputable sites like reuters.com and thedailybeast.com will auto redirect to malware sites.

 

6) this Lenovo based take over of my once beloved Verizon Droid. You make the world a worse place to compute in, you hacks. Buy Samsung folks. 

<edited for profanity>

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  • Message 32 of 49

Re: MOTO Z FORCE IS THE WORST PHONE I'VE EVER PURCHASED - WILL IT BE FIXED?

2018-06-15, 20:17 PM

 wrote:

Edited In the ongoing saga that is this post, I have observed several apparent flaws:

 

1) I apologise to the "admins" which responded to me. You do not work for Motorola/Lenovo, and as such you should be judged differently than I presented. Nonetheless, our tact requires development.

 

2) This phone still sucks. I have been working with it forever now in conjunction with a Samsung. Why?

 

3) The app dramatically hindering this phone's capability amongst my fellow IT engineers was Avast Antivirus. We all recognize the essential need for our "pocket computers" to be virus protected and it was killing our performance. Why?

 

4) When Lenovo took over control of Motorola, they initiatiated many "do not root, do not jailbreak" feature sets. One of those was native "antivirus" installs, unbeknownst to us the users. This "protection" is . Why?

 

  • 5) I have a virus on this phone since uninstalling Avast and gaining back much needed device resources. Doth I partake the occasional porn site? Yes, like every other user. But I am careful and skilled at thwarting malware attempts. Nonetheless, extremely reputable sites like reuters.com and thedailybeast.com will auto redirect to malware sites.

 

6) this Lenovo based take over of my once beloved Verizon Droid. You make the world a worse place to compute in, you hacks. Buy Samsung folks. 

<edited for profanity>


Only very few Verizon phones were ever unlockable .under Lenovo more phones then ever can be bootloader unlocked and then rooted .

 

If av slows down a PC or Mac, do you blame Microsoft or Apple?

 

I don't get redirected to malware sites from Reuters .I don't believe in av on my phone and have never needed it 


* Search box is your friend * I don't respond to PM if question belongs in forum
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33 Posts

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Re: MOTO Z FORCE IS THE WORST PHONE I'VE EVER PURCHASED - WILL IT BE FIXED?

2018-06-18, 21:19 PM

The presence of AV is a resource hog on any machine. The central point of blame in this scenario is that of the native, forced AV installs conducted by Lenovo since taking over Motorola. If having one AV is bad enough for performance, then having two AV installs is enough to start a thread like this when users are unaware of native AV installs on top of products like Avast, with no mechanism for the standard user to remove that native install. Moreover, when the native AV does not perform at a high enough rate that machines start to obtain malware, whereas previos AV solutions prevented such from happening, then you have a rather major issue with both the manufacturer in question AND the developer of the native AV.

 

It's good to hear you do not get redirected to malware sites from one of the examples provided. I would imagine that you do not have the exact same malware that infected my phone. This is presented as a result of the malware, not a new feature of all Lenovo phones or anything like that.

 

The central issue at question never addressed the ability to root a phone or not. There are now many features on these Lenovo phones which serve to dramitically limit the user incentive to root, but not necessarily the ability to. Very differrent things. However, the supposition that somehow Lenovo has promoted the rooting of their phones, and providing even more users the ability to root than before is absurd. I will gladly see your research on this, but as a conglomerate approach to maximizing shareholder profits, this is not an amenable policy. Could the native AV be uninstalled if I root the phone? Probably. But in addressing security related issues for the standard user, I contend that Lenovo has set back the Motorola platform rather than furthering it, and in such a way that promotes other manufacturers that are not risking the mass amount of personal data available in cell phone computing. 

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33 Posts

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  • Message 34 of 49

Re: MOTO Z FORCE IS THE WORST PHONE I'VE EVER PURCHASED - WILL IT BE FIXED?

2018-06-18, 21:26 PM

Oh.... and the "NEED" for AV on a phone....

Unless your argument is, "No computing device anywhere needs AV", then your argument bears little merit on your own personal security posture. Yes, computers need AV. Someone may think their phone doesn't need AV... until you get a virus. Android is getting hit first for its international marketplace presence, iOS quickly behind. Malware creators target software based the amount of devices capable of infecting and the awareness of user security on those operating systems. Android is currently the most desirable environment under this definition. 

 

So... just wait, and you're sure to have all of your banking info and worse picked up by the keylogger that may already be installed in your unprotected device. Security is a tough sell because it has no inherent ROI. But when you find out you needed it, you'll be sad you didn't have it earlier.

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3 Posts

11-07-2017

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  • Message 35 of 49

Re: MOTO Z FORCE IS THE WORST PHONE I'VE EVER PURCHASED - WILL IT BE FIXED?

2018-06-21, 17:20 PM
 wrote:

Edited In the ongoing saga that is this post, I have observed several apparent flaws:

 

1) I apologise to the "admins" which responded to me. You do not work for Motorola/Lenovo, and as such you should be judged differently than I presented. Nonetheless, our tact requires development.

 

2) This phone still sucks. I have been working with it forever now in conjunction with a Samsung. Why?

 

3) The app dramatically hindering this phone's capability amongst my fellow IT engineers was Avast Antivirus. We all recognize the essential need for our "pocket computers" to be virus protected and it was killing our performance. Why?

 

4) When Lenovo took over control of Motorola, they initiatiated many "do not root, do not jailbreak" feature sets. One of those was native "antivirus" installs, unbeknownst to us the users. This "protection" is . Why?

 

  • 5) I have a virus on this phone since uninstalling Avast and gaining back much needed device resources. Doth I partake the occasional porn site? Yes, like every other user. But I am careful and skilled at thwarting malware attempts. Nonetheless, extremely reputable sites like reuters.com and thedailybeast.com will auto redirect to malware sites.

 

6) this Lenovo based take over of my once beloved Verizon Droid. You make the world a worse place to compute in, you hacks. Buy Samsung folks. 

<edited for profanity>


So.... what you're saying, is the suggestions that a third party app may have been causing the issues was right?  Your rant(s) about everything else that followed this is apparently your justification for pitching a fit about the quality of your device and their "terrible support".  From one IT professional to another, I hope I never have to work on troubleshooting anything with you if this is how you (don't) troubleshoot issues.  Chalk it up to user error.

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33 Posts

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  • Message 36 of 49

Re: MOTO Z FORCE IS THE WORST PHONE I'VE EVER PURCHASED - WILL IT BE FIXED?

2018-06-21, 17:32 PM

The third party app was not causing the issue, the native Lenovo AV install actually caused the performance issues in conflict with Avast which was performing well prior to this.. as my prior post clearly elaborates on. 

 

I believe you see in item 1) from my post that I apologise to the site admins that responded to me. I admit my mistake in thinking that this site and the admins on it were paid by Lenovo, ergo, providing a low level of expected support. This was not the case and I, again, apologise for my lack of tact in dealing with them.

 

I am glad we will never be working together. You see, professional relationships are different from personal ones. When you pay for a product or service, you pay for that customer service. I erred in thinking that the service provided here was included in my purchase of a Lenovo product. I am glad to have been corrected by such glowing IT professionals such as yourself. If you have some sort of curstomer service, troubleshooting guide for us less experienced IT professionals I would be happy to place whatever certificate you offer on my resume to make sure everyone knows I have been trained by the very best.

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2 Posts

02-23-2012

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  • Message 37 of 49

Re: MOTO Z FORCE IS THE WORST PHONE I'VE EVER PURCHASED - WILL IT BE FIXED?

2018-07-10, 20:00 PM

I agree with him. Z Force is the worst. I HAVE reset my phone. I HAVE reinstalled my apps. Eventually it goes back to it's slow to unresponsive ways. After less than 2 years of use the screen had terrible image burn too. Never Lenovo or Motorola again. Done. 

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Re: MOTO Z FORCE IS THE WORST PHONE I'VE EVER PURCHASED - WILL IT BE FIXED?

2018-08-01, 18:16 PM

Lenovo has literally ruined the reputation of Motorola and only because of this Moto is continuously losing all its customers' trust and confidence.

 

Entire moto team including techincal, management has nothing to do with what the challenges thier customers are facing after purchasing thier product.

 

Moto is only putting all efforts in selling their product but not on the quality and after sale service, which is actually getting worst day by day. Service center once knowing out of warranty product always suggests repairs with extra costs. Also, in India, entire service center team is garbage full of unprofessional and non-tech persons who even don't talk properly to the customers. 

 

All the forums, all the service centers are full of handset related problems but No proper response from any of the responsible person (Either management or technical teams). Try sending your concerns to the Zonal head or Country head or whatever, you will never ever get a single acknowledgement (don't think of getting a response).

 

Soon Moto will lose all of its name, fame, customers and market due to its garbage customer handling policy.

 

I will never ever recommend Moto to any of my known or unknown circles, who asks me about buying Moto.

 

GoodBye!

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33 Posts

08-31-2017

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  • Message 39 of 49

Re: MOTO Z FORCE IS THE WORST PHONE I'VE EVER PURCHASED - WILL IT BE FIXED?

2018-08-01, 18:20 PM

Yep, I agree. I've been saying Moto makes the best phones since the 90s, until Lenovo took over. It's a shame, but it's true. They're dead.

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2 Posts

02-23-2012

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  • Message 40 of 49

Re: MOTO Z FORCE IS THE WORST PHONE I'VE EVER PURCHASED - WILL IT BE FIXED?

2018-08-02, 12:25 PM

Good bye Motoroloa.

 

I miss the quality of the the little Razr fliip I once owned. Its probably still in good enough shape to work again if needed.

 

Never again.

 

Motoroloa is just a figure head of its former self.

 

Unfortunate when an American brand falls into less than caring hands.

 

Hopefully back to samsung in December. 

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