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Moto Z Phones - Mod CapableMoto Z Force
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3 Posts

08-27-2018

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Re: MOTO Z FORCE IS THE WORST PHONE I'VE EVER PURCHASED - WILL IT BE FIXED?

2018-08-27, 8:28 AM
Maybe you should listen to your conscience and stay away from the porn sites. Their bad for you and your phone..lol
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14 Posts

09-11-2018

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Re: MOTO Z FORCE IS THE WORST PHONE I'VE EVER PURCHASED - WILL IT BE FIXED?

2018-09-11, 13:20 PM

I agree with this post.  I have had nothing but problems with my Moto z force phones and because I haven't paid it off have been forced to keep this model . I have had it replaced three times and with each new phone have had the same issues.

The issues are as follows, 1.  The turbo charger stops working and I have to change outlets to find one that works.the regular changer also is hit or miss and sometimes won't work at all. It is so frustrating to have to struggle to charge this phone and not to be able to just plug it in not have to worry about weather it will charge or not.    The charger port is sensitive and though I am very careful with it it tweaks very easily and soemtsome works sometimes doesn't.  I have had this phone two months and it already loses battery charge fast and then does the hit or miss charging on me.    I have noticed that the turbo charger gets super hot too. 

Another issue is the phone goes into the do not disturb mode by itself and doed so a lot so I miss calls a lot.  This model also has an issue with sound. Sometimes it will not have any sound at all unless I put it on speaker and other times the sound won't work without headphones. Again I haven't put the phone into this mode it does it on it's own. It's possessed lol!  I have very few apps on this phone and as I said it's only two months old and yet the battery power goes down too fast even when I barely use it.   I hate this phone and have had no choice but to keep it.  I can't wait to pay it off and get away from Motorola once and for all!!   

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36 Posts

08-31-2017

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Re: MOTO Z FORCE IS THE WORST PHONE I'VE EVER PURCHASED - WILL IT BE FIXED?

2018-09-11, 14:52 PM

I feel for you, I really do. It sounds like later hardware versions of the Moto Z are becoming even worse than the original product. I haven't yet heard many of those issues you bring up, and there are many on this thread. I only last about a year with mine before I had to bite my lip and spend the $600 to get rid of it, plus the cost of a new phone. My carrier wouldn't do anything to help overcome the issues I had, and of course Moto/Lenovo could care less. I couldn't even bring myself to resell my Moto Z Droid knowing how much it was going to be a bane in another's life. I really think it's worth it for you to start budgeting now and get this pocket sized migraine out of your life. It's not going to get better, if anything Android updates will only make it worse and Lenovo will do nothing to patch it after further issues arrise. The money sucks, but all the grief this phone is going to give you is well worth the cost to get rid of it. I'll never trust Moto again, and I was their biggest cheerleader since '98. So long 20yrs of loyalty. They are now the undoubted worst on the market. Thanks Lenovo!!

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10536 Posts

03-05-2018

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Re: MOTO Z FORCE IS THE WORST PHONE I'VE EVER PURCHASED - WILL IT BE FIXED?

2018-09-21, 19:42 PM

Hi Everyone,

 

Sorry to know about your concern. I'd like to help, just create a topic on this Community and I'll respond to it as soon as possible. Thank you. 

 

Best regards,
Rich
Motorola Support



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3 Posts

10-02-2018

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Re: Worst purchase ever

2018-10-02, 18:04 PM

IveI spent the entire morning on the phone with Motorola customer service. There is no fix for this and Motorola will not replace your phone (my warranty expired in March) unless you pay them $150.00. I've already pais over $600, it's less than two years old and they have the nerve to say this is all we can do. No wonder people rant. #NeverMotorola. Spreading the word at the.top.of.my.lungs.

 

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3 Posts

10-02-2018

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Re: MOTO Z FORCE IS THE WORST PHONE I'VE EVER PURCHASED - WILL IT BE FIXED?

2018-10-02, 18:27 PM
You can call customer service and they will charge $150.00 for a used replacement phone. No more money for Motorola....
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36 Posts

08-31-2017

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Re: Worst purchase ever

2018-10-02, 19:27 PM

Ab.so.lutely. It's like their intention is to drive it into the ground. 

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1 Posts

04-04-2019

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  • Message 48 of 49

Re: MOTO Z FORCE IS THE WORST PHONE I'VE EVER PURCHASED - WILL IT BE FIXED?

2019-04-04, 23:16 PM

I can't function at how bad this phone is. 

IT RANDOMLY shuts off

It never connects 

It takes five minutes to make a call

No texting works

You have to constantly shut off and on the wifi

Moto blames T-Mobile and tmobTMo blames Moto

 

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13219 Posts

02-02-2016

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  • Message 49 of 49

Re: MOTO Z FORCE IS THE WORST PHONE I'VE EVER PURCHASED - WILL IT BE FIXED?

2019-04-05, 5:53 AM

 wrote:

I can't function at how bad this phone is. 

IT RANDOMLY shuts off

It never connects 

It takes five minutes to make a call

No texting works

You have to constantly shut off and on the wifi

Moto blames T-Mobile and tmobTMo blames Moto

 


The Moto Z was never sold by T-Mobile. They sold the Z2...

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