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sajokaz
Bit Torrent
Posts: 4,133
Registered: ‎04-04-2013
Location: US
Views: 3,099
Message 51 of 315

Re: Moto Z2 Force wifi issues after Android 9 Pie update

Just to be clear.... everyone with a Z2 Force that received Pie should do a Factory Reset and not restore any backup data?  Is that the official answer for everyone?  With one or two people having an issue...yes, a factory reset would be logical.  With so many people having the same issue that seems pointless at this point.  I'm happy I have not used my Z2 in a while and have not yet updated to Pie. 

~Scott
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f4b1
Fanfold Paper
Posts: 4
Registered: ‎07-11-2019
Location: DE
Views: 2,963
Message 52 of 315

Re: Moto Z2 Force wifi issues after Android 9 Pie update

I did a factory reset without restoring a backup. The problem still occurs.
mariosmax
Paper Tape
Posts: 4
Registered: ‎08-29-2019
Location: CY
Views: 2,941
Message 53 of 315

Re: Moto Z2 Force wifi issues after Android 9 Pie update

I confirm that all steps mentioned in this post from the very beggining didn't solve the issue. Please note that my latest security patch level is from June 1, 2019 version PPX29.159-19. In my case i experience contantly wifi drops and call issues 

acenors
Punch Card
Posts: 41
Registered: ‎11-24-2014
Location: IT
Views: 2,927
Message 54 of 315

Re: Moto Z2 Force wifi issues after Android 9 Pie update

I updated 2 days ago to PPX29.159-23 with 1 July security patch. It is a XT1789-06 Z2 force reteu. The situation looks like a little bit better than before, but I continue monitoring. First day without wifi signal drop until I put the phone on airplane mode, then I had the issue like before the security patch update: wifi lost signal, extremely slow, disconnected and riconnected. I turned off the phone this night and for now it is "normal".

blacksob
Punch Card
Posts: 26
Registered: ‎02-16-2009
Location: HR
Views: 2,908
Message 55 of 315

Re: Moto Z2 Force wifi issues after Android 9 Pie update

Problems with wifi disconnects and dropped calls after pie upgrade (Europe) with my phone also. Very disappointed with moto, how is it possible to release an upgrade wihout properly testing it? And then not do anything for weeks?

 

Is it possible to somehow revert back to previous Android version without rooting?

jjmdg
Paper Tape
Posts: 4
Registered: ‎08-30-2019
Location: DE
Views: 2,780
Message 56 of 315

Re: Moto Z2 Force wifi issues after Android 9 Pie update

Same here in Germany, issues started right after the update to Android 9.


@f4b1  schrieb:

Same problem here with my Moto Z2 Force in Germany. Already sent a bugreport to Agent_Mitch.

 

Since the update all the listed problems occured: Wifi disconnects repeatedly and is horribly slow. Happening at home when connected to a Fritzboxs 7590 and also a Ubiquiti AC-PRO. A Nexus 5X, iPad, Microsoft Surface and various other devices have no problem at all, be it speed or connection reliability.

 

The problem persists on other networks at work and at other peoples homes. Tried a factory reset, resetting network settings - helped for a few hours then starts reappearing. Also tried to disable 2.4Ghz and 5Ghz of my routers separately to make sure that's not the problem: No difference...

 

I hope Motorola will soon fix this problem with an update, as the phone currently is unusable when not connected to cellular.


 

paullibertine
Paper Tape
Posts: 1
Registered: ‎08-30-2019
Location: GB
Views: 2,774
Message 57 of 315

Re: Moto Z2 Force wifi issues after Android 9 Pie update

Screenshot_20190830-141002.png

 

Screenshot_20190830-135400.png

 

Screenshot_20190830-135447.png

 

I had success changing to these settings

 

oskarnrk
SCSI Port
Posts: 34
Registered: ‎07-18-2019
Location: IT
Views: 2,765
Message 58 of 315

Re: Moto Z2 Force wifi issues after Android 9 Pie update

Thank you Paul for the workaround, I'll try this.

But I strongly invite Motorola to find a stable solution because even if it works for everybody it's only a workaround, that kind that forbid us to use a feature like adaptive battery.

oskarnrk
SCSI Port
Posts: 34
Registered: ‎07-18-2019
Location: IT
Views: 2,648
Message 59 of 315

Re: Moto Z2 Force wifi issues after Android 9 Pie update

By the way I tried the workaround, worked for few hours then the issue reappeared.

 

A user said that the same issue on Moto Z was resolved with the last update, so maybe the devs have a starting point to identify the solution...

ghiottone
Token Ring
Posts: 155
Registered: ‎01-14-2016
Location: HU
Views: 2,574
Message 60 of 315

Re: Moto Z2 Force wifi issues after Android 9 Pie update

After the July's update the wifi bug is still present Smiley Sad

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