01-26-2018 06:27 AM - edited 01-26-2018 10:26 AM
My work uses the Google wifi mesh system, and my Moto 2 Force keeps disconnecting and reconnecting to the system, and even if I manage to get it to connect for at least 5 minutes, it won't allow me to access the internet. Please tell me there is a fix for this, because I'm burning through all of my data!
Solved! Go to Solution.
01-26-2018 07:10 AM
Your title and description are quite confusing. Can you let us know what's the model of your phone? Are we talking about G4 Plus or Z2 Force?
01-26-2018 07:34 AM
Sorry, My I didn't check the title before posting, and didn't realize it auto corrected. It's a Moto G2 Force second gen on the T-Mobile network. The router I'm trying to connect to is a Google Wifi mesh system
01-26-2018 09:48 AM - edited 01-26-2018 09:50 AM
I have no idea what a G2 Force is. This is the forum for Z2 Force models.
However, a mesh network TENDS to use a separate SSID as a bridge. I would start by forcing your phone to "forget" EVERY SSID EXCEPT the ONE you set up for mesh as a test.
Also, make sure your security settings are WPA2 ONLY on your google mesh devices, not WPA/WPA2.
I'd restrict the network to only "n" and "ac" devices only. If you still have old b, g, and "a" devices, consider retiring them. They are slowing down your wifi network anyway.
01-26-2018 10:20 AM - edited 01-26-2018 10:21 AM
Sounds like work may have misconfigured the network. You can still strip all but the one SSID from your phone.
Also...Motorola/Lenovo has never made a cell phone sold to the public with the marketing name "G2 Force".
01-27-2018 12:21 PM - edited 01-27-2018 12:24 PM
I had the same size with mine. Mine was fixed after Oreo updatee AND a factory reset. Resetting network settings may also help. YMMV. In the mean time, logging onto the guest Network (if available) also worked. I have Google WiFi. You can see that i'm connected to the primary network at my house.