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Moto Z Phones - Mod CapableMoto Z Force
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1 Posts

07-20-2020

United States of America

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Need help fixing phone keeps turning on and off again

2020-07-20, 0:14 AM

Hi, I turned on and it cant get past the logo and shuts off then turns on again. It repeats this over and over again, is there a way to fix this without factory resetting it 

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13121 Posts

03-05-2018

United States of America

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Re:Need help fixing phone keeps turning on and off again

2020-07-20, 13:57 PM

Hi Kevin9955,

 

Thank you for posting. Unfortunately, if the phone won't turn back on to normal mode, it is suggested to perform external reset (similar to factory data reset). Please see this link for the instruction. 

 

Hope that helps.

 

Best regards,
Rich
Motorola-Lenovo Support

 

 



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