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3 Posts

02-02-2019

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Who marked this fixed??

2019-02-02, 4:46 AM

I just bought my Moto Z a month ago and have wondered why I've missed EVERY SINGLE CALL.  How is this obvious problem not fixed after TWO YEARS???? What a piece of junk.  Unfortunately Verizon only supports ONE phone in this price range and this turd is it.  How can you jerks honestly sell a PHONE that doesn't RING???  And this problem is marked as RESOLVED?  HOW?  What kind of insanity is this?

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7 Posts

12-19-2016

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Re: Quiet notifications moto z

2019-02-02, 16:06 PM

They haven't fixed it . The ascending ringtone sucks.  Most the time I don't get text notifications because of that. That's why my next phone will not be a moto anything. They have lost a customer. It's paid off and I'm going to Samsung or LG. That's why the phones are do cheap with VZ now. Because no one wants them.

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3 Posts

02-02-2019

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Re: Quiet notifications moto z

2019-02-02, 23:10 PM

 wrote:

I went and got a new phone, that didn't help. The only thing that has helped was to disable battery optimization on any app that has notification sounds.


Thank you Rhonda64.  Not sure if you figured this out of someone else did.  Not going to dig through nearly 100 pages to find out.  Tried this last night and now Im getting call rings and consistent message sounds for the first time since I bought this device.  A moderator needs to make THIS the solution or edit it onto the first post.  It is not an overly simple solution especially considering Verizon has a dozen apps called 'phone' and 'messages' installed on here and you have to guess based on color which one is correct.  Grrr.

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11454 Posts

03-05-2018

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Re: Quiet notifications moto z

2019-02-04, 18:27 PM

We understand your preferences and we highly value it. We have passed this along to our Product teams, but we can't guarantee any changes. Thank you all for your feedback.

 

Best regards,
Rich
Motorola Support



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3 Posts

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Re: Quiet notifications moto z

2019-02-04, 19:12 PM

How is wanting to hear your TELEPHONE RING  a personal preference??  This is a basic serious product issue that has impacted many of us since we purchased our phones.

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13219 Posts

02-02-2016

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Re: Quiet notifications moto z

2019-09-16, 15:45 PM

 wrote:

I assume this still hasn't been resolved 


With no future upgrades, I would think this issue won't be addressed. It's been quite a long time now and nothing has happened...

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