12-14-2016 06:10 PM
I've sent the e-mail first. I've got a call from someone from Motorola couple hours later.
For me that is the official "excuse" for the issue because never they can assume or even acknowledge that this issue is present on any product. In some countries (is the case down here in Brazil) manufacturer can be forced to suspend sales immediately to avoid court proceeds, recalls and penalties because it can be considered manufacturer defect. That is why they tell ~security purposes~ . I agree, this argument doesn't make any kind of sense. But this is the way that they have to deceive us.
12-15-2016 01:55 AM
@Tlucent wrote:I've sent the e-mail first. I've got a call from someone from Motorola couple hours later.
For me that is the official "excuse" for the issue because never they can assume or even acknowledge that this issue is present on any product. In some countries (is the case down here in Brazil) manufacturer can be forced to suspend sales immediately to avoid court proceeds, recalls and penalties because it can be considered manufacturer defect. That is why they tell ~security purposes~ . I agree, this argument doesn't make any kind of sense. But this is the way that they have to deceive us.
That makes some sense than, but even then, I still don't think it would be that big of an issue to issue a recall. Something would have to be very seriously wrong to warrent a recall (like an exploding phone for example). Of course this is more than likely my blaring ignorance since I don't know how standards are for a recall in Brazil.
All I know is Motorola/Lenovo needs to step it up here really soon... Android 7 hasn't been released still to the Droid Moto Z Play (USA, Verizon), and Sony has announced that they WILL be one of the first companies to have Android 7.1.1 on their device besides Google's Pixel...
12-15-2016 10:23 AM
12-19-2016 05:58 AM
I'm happy to report that we're finalizing a software change that will address this issue and restore the notification volume to previous levels. We expect to start final testing very soon.
I'll provide more information when I have details on delivery of the software.
12-19-2016 06:01 AM
@MattForumsMngr wrote:I'm happy to report that we're finalizing a software change that will address this issue and restore the notification volume to previous levels. We expect to start final testing very soon.
I'll provide more information when I have details on delivery of the software.
This is fantastic news Matt. Thank you so very much for the update!
12-19-2016 06:20 AM
This is encouraging news. Thanks Matt. After 4 months of complaints it's finally going to be fixed. One wonders if it's just a coincidence that in the last 2 weeks people on here have started to email the CEO's of Lenovo, and now we suddenly have recognition of the problem and a promised fix. It's great that it's being fixed though, that's the main thing no matter how it's happened!
12-19-2016 06:46 AM
Thanks!
12-19-2016 06:55 AM
That's great news Matt! Long time coming, but great news nonetheless.
12-19-2016 07:19 AM
Dude sweet
12-19-2016 07:21 AM
Great news. Hopefully there will be something in the new update to help with the "in-call" sound quality that seemed to get messed up with the Nougat update. It is very staticy when talking on yhe phone now. Looking forward to the fix.