cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
BlackKnight
SCSI Port
Posts: 340
Location: US
Views: 2,199
Message 1 of 8

Screen seperation

My friend has a Z2 also and his top layer of the screen is seperating.  Anyone else has this issues. I'll get pictures. 

Senior MotoAgent
Senior MotoAgent
Posts: 2,430
Location: PH
Views: 2,187
Message 2 of 8

Re: Screen seperation


@blackknight wrote:

My friend has a Z2 also and his top layer of the screen is seperating.  Anyone else has this issues. I'll get pictures. 


Hi BlackKnight

 

Yes, please do send us a photo so we can evaluate it on our end. And may I ask what happened before the screen separated? Any information woudl be truly helpful. Thanks!

 

Regards,
Ella
Motorola Support

 

 

BlackKnight
SCSI Port
Posts: 340
Location: US
Views: 2,147
Message 3 of 8

Re: Screen seperation

IMG_20170906_105356.jpg

 

I ask him for more.

BlackKnight
SCSI Port
Posts: 340
Location: US
Views: 2,144
Message 4 of 8

Re: Screen seperation

IMG_20170906_111633.jpg

 

 

Senior MotoAgent
Senior MotoAgent
Posts: 2,430
Location: PH
Views: 2,130
Message 5 of 8

Re: Screen seperation


@blackknight wrote:

IMG_20170906_105356.jpg

 

I ask him for more.


Hi BlackKnight

 

I had someone checked the photo you sent and what I can suggest is to send it in for repair. He can check this link and check for the options available. He can also contact the store where it was purchased for further assistance. 

 

Regards,
Ella
Motorola Support

TZimmerman
Paper Tape
Posts: 1
Location: US
Views: 2,011
Message 6 of 8

Re: Screen seperation

My husband has a Mpto Z2 Force, and it has started peeling up at the botto m by the fingerprint scanner. It began from him placing it in and out of his pocket. This is after about 3 days from initial peeling, and again it's only from placing it in and removing it from his pocket. 

 

And I just noticed that the very top edge is also beginning to peel. 

Jak3_Ry4n
Blue Screen Again
Posts: 24
Location: US
Views: 1,943
Message 7 of 8

Re: Screen seperation

This looks terrible !
zlalonde
What's DOS?
Posts: 1
Location: US
Views: 1,927
Message 8 of 8

Re: Screen seperation

 


@TZimmerman wrote:

My husband has a Mpto Z2 Force, and it has started peeling up at the botto m by the fingerprint scanner. It began from him placing it in and out of his pocket. This is after about 3 days from initial peeling, and again it's only from placing it in and removing it from his pocket. 

 

And I just noticed that the very top edge is also beginning to peel. 


Have you gotten any responses about this? My phone is starting to do it as well but from the top right instead of bottom right. That picture is crazy!

Top Kudoed Authors