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7 Posts

06-25-2018

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Slow charging notification annoying especially after latest update

2018-06-25, 17:47 PM

My Moto force updated last week.  I have a charger at my desk that is not the OEM charger.  I do not care that it is not the fast charger.  I get a notification and buzz every 30 seconds that it is charging slow.  There has got to be a way to disable the notification or dismiss it.  Who cares if it is slow charging? 

 

Does anybody know a way to disable this notification?

 

Thanks!

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3764 Posts

04-04-2013

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Re: Slow charging notification annoying especially after latest update

2018-06-25, 17:52 PM

What happens if you tap or long press one of the notifications?  Does it open one of the Settings screens where you can take some action to enable / disable?

~Scott
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7 Posts

06-25-2018

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Re: Slow charging notification annoying especially after latest update

2018-06-25, 18:41 PM

When I long press the notification there is another menu that appears. I have the option of "all categories" and "done" 

 

All categories takes me to another menu which is titled Notifications and System UI.  There are categories under there alerts, battery, storage, gen messages,and screen shots. 

 

going through all the categories, vibrate and notification is turned off or not avaliable.   

 

The latest update is a battery killer also!!!!  The constant notification also makes the phone nearly unusable as the top 1/4 of the phone is almost constantly covered with the notification.  The phone is on Android 8.0.0 as of the 21st. 

 

Thanks!

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14100 Posts

03-05-2018

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Re: Slow charging notification annoying especially after latest update

2018-07-05, 18:06 PM

Hi JFTX,

 

Sorry to know about that. Are we still having this issue? Could you share us a screenshot of the notification? Also, can you test this in safe mode to see if we have the same issue there?

 

To Enable Safe Mode
1. Press and hold the Power button until Power off comes up on the screen.
2. Touch and HOLD Power off on the screen until reboot to safe mode appears.
3. Touch OK when Reboot to safe mode appears

Best regards,
Rich
Motorola Support

 

 



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16 Posts

05-05-2008

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Re: Slow charging notification annoying especially after latest update

2018-07-18, 17:32 PM

I have the same problem with my Moto Z Force. It is difficult to duplicate but it usually happens when I am driving and listening to music or when plugged into a usb outlet in my Airstream and I am sleeping. It is a crazy series of repeating alerts. My wife has a Z Force also and the same thing happens to hers. Running in safe mode for long periods is not practical.

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14100 Posts

03-05-2018

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Re: Slow charging notification annoying especially after latest update

2018-07-19, 15:58 PM

Hi bobburney,

 

Thanks for posting on this thread. I'd like to confirm, are you also receiving a notification pop-up? Could you please share me a screenshot in case you receive another alert? It will be helpful. Thanks.

 

Best regards,
Rich
Motorola Support



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16 Posts

05-05-2008

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Re: Slow charging notification annoying especially after latest update

2018-07-19, 16:11 PM

The pop up says Slow Charging System UI. I have sound notification off for System UI but notification dot on. I will get a screenshot.

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14100 Posts

03-05-2018

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Re: Slow charging notification annoying especially after latest update

2018-07-20, 20:11 PM

Hi bobburney,

 

Thanks. Looking forward. I would also suggest testing another charger and see if you would also receive the same error message. Let me know. Thanks.

 

Best regards,
Rich
Motorola Support



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16 Posts

05-05-2008

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Re: Slow charging notification annoying especially after latest update

2018-07-23, 16:08 PM

Here is the screenshot although I was mistaken about having the sound turned off. After this screenshot I changed the importance of System UI to medium and have not had the problem. Data Roaming was making an unwanted sound also and I have changed it to medium importance so hopefully it will stop bothering me too.

As far as using a different charger it was happening on multiple chargers and on both our phones.

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7 Posts

06-25-2018

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Re: Slow charging notification annoying especially after latest update

2018-07-23, 16:21 PM

My screen shot is the same, but I get the pop up notification constantly.  So the top 1" of screen is constantly popping up stating I'm slow charging.  I really don't care if I'm slow charging especially if I have it plugged in the PC.  This software update has been horrible!  Bluetooth hell on top of this slow charging notification.  I can live with the slow charge notification, as I'm only plugged into the PC every once and a while. 

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