09-14-2019 03:42 PM
So my phone started acting up a LOT. It was doing things such as.. Not letting me download apps from the play store (it would just keep saying "waiting for download", apps kept freezing/closing out etc. So after i tried to patiently wait it out in hopes it would stop.. I finally decided to do a factory reset.. Bad idea i guess because its now just stuck at the part right after you choose to either copy from a device or start as new. Stuck on the loading screen that says "Just a sec..." I have tried to do a soft reset (holding down volume down and power) while stuck at this screen and yes it restarts the phone but then once again I get stuck at "Just a sec..." Someone please help me solve this issue asap!!
09-16-2019 01:18 PM
Thanks for posting in Forums. Appreciate the steps you've taken. Can you please try using LMSA to push the reset?
Once downloaded, try the "Rescue" function. See the links for the instruction. Let me know if that helps.