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21 Posts

08-09-2015

Argentina

64 Signins

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  • Location: Argentina
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  • Message 51 of 74

Re: ADs continue to pop up in my screen

2018-12-29, 2:00 AM

You should install a antivirus.

I recomended eset mobile security.

Y eject a scan devices.

Ads displays. The antivirus detect any script for these.

JB
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1 Posts

01-17-2019

Macedonia (the former Yugoslav Republic of)

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  • Registered: ‎01-17-2019
  • Location: Macedonia (the former Yugoslav Republic of)
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  • Message 52 of 74

Re: ADs continue to pop up in my screen

2019-01-17, 8:50 AM
I have this problem too and the app is called AD I have never installed this app and when I look for it in my apps it doesn't appear I have a Moto E5 and this is VERY VERY ANNOYING any way you could tell me how to get rid of this app other than doing a factory reset on my device? Thank you
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18 Posts

03-10-2019

United States of America

37 Signins

542 Page Views

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  • Location: United States of America
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  • Message 53 of 74

Re: ADs continue to pop up in my screen

2019-03-10, 16:29 PM

I just got my phone straight from Motorola. I have a Motorola G7. The ads are driving me crazy. They are in my messages, photo galary and just everywhere. They are from Google. Running as a banner and as pop ups. If it doesn't stop I'm sending the phone back as I'm still under warranty.

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3764 Posts

04-04-2013

United States of America

2724 Signins

25645 Page Views

  • Posts: 3764
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  • Location: United States of America
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  • Message 54 of 74

Re: ADs continue to pop up in my screen

2019-03-10, 16:42 PM

There have been quite a few well written & interesting articles about this on tech news sites lately.  These ads come from apps that we install.  Some are very sneaky in the way they are developed, and some are even hidden in apps that would normally seem legitimate.

~Scott
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2 Posts

03-27-2019

United States of America

3 Signins

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  • Location: United States of America
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  • Message 55 of 74

Re: ADs continue to pop up in my screen

2019-03-27, 14:17 PM

SOLVED.

It's the preinstalled solitar game, I had the same problem. Uninstalled all the preinstalled games except for solitar since I played that occasionally, still got ads. Uninstalled solitar, no ads since.

 

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18 Posts

03-10-2019

United States of America

37 Signins

542 Page Views

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  • Location: United States of America
  • Views: 542
  • Message 56 of 74

Re: ADs continue to pop up in my screen

2019-03-27, 16:56 PM

Thanks for input. I didn't upload that on my Moto Phone. Mine came from a photo gallery and messaging app that I installed. I uninstalled them and the ads went away. I also left Qlink and went to Straight talk and my issue with not being able to connect to the mobile data is no longer an issue. 

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4375 Posts

03-11-2019

United States of America

772 Signins

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  • Location: United States of America
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  • Message 57 of 74

Re: ADs continue to pop up in my screen

2019-03-27, 21:44 PM

Hi Jkow and Planoman1,

 

Thank you for sharing. Most ads that you mentioned came from the 3rd party apps that you have downloaded. The Play Store has an indication below the install button if the application contains ads, that would be helpful if you are looking for an application that has no ads in it.

 

Best regards,
Zeke
Motorola Support



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2 Posts

03-27-2019

United States of America

3 Signins

19 Page Views

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  • Location: United States of America
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  • Message 58 of 74

Re: ADs continue to pop up in my screen

2019-03-27, 21:58 PM
The game apps came pre installed when I got my phone. I did not install them, Motorola installed them at the factory.
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12372 Posts

02-02-2016

United States of America

2935 Signins

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  • Posts: 12372
  • Registered: ‎02-02-2016
  • Location: United States of America
  • Views: 20947
  • Message 59 of 74

Re: ADs continue to pop up in my screen

2019-03-27, 22:37 PM

Did you get the phone new?  Where did you get it?

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18 Posts

03-10-2019

United States of America

37 Signins

542 Page Views

  • Posts: 18
  • Registered: ‎03-10-2019
  • Location: United States of America
  • Views: 542
  • Message 60 of 74

Re: ADs continue to pop up in my screen

2019-03-27, 22:57 PM

Yes I figured that out and uninstalled the apps and no longer have adds. Thank you for your input.

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