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Senior MotoAgent
Senior MotoAgent
Posts: 5,314
Registered: ‎03-05-2018
Location: US
Views: 319
Message 41 of 43

Re: Android Auto Connection Problems

Hi chrisemme1,

 

Thanks for posting. May I know what is the model of your phone? Also, please make sure the Android Auto app is up to date. 

 

Best regards,
Rich
Motorola-Lenovo Support

 

chrisemme1
Fanfold Paper
Posts: 2
Registered: ‎03-26-2019
Location: US
Views: 308
Message 42 of 43

Re: Android Auto Connection Problems

Motorola zPlay

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Octo12
Paper Tape
Posts: 2
Registered: ‎04-09-2019
Location: US
Views: 205
Message 43 of 43

Re: Android Auto Connection Problems

Customer support is an absolute joke. Is agent rich the only tech support assigned to this problem? If I read another post directing us to "be sure Android auto is up to date" I might lose it! Hey Rich, we ALL uninstalled, reinstalled, updated, etc. That would be the most obvious fix whichwoccurred to us long ago. We have also tried multiple USB cables.

THAT IS NOT THE PROBLEM. 

I you need to hear that you are working on a software fix. This is completely ridiculous. Your phones are substandard and all the responses I read in this forum only serve to promote the idea that your company does not take this issue seriously. 

I depend on Android auto. I invested a lot of money in an expensive factory audio system when I bought my car. Your phones are no longer compatible and I feel ripped off. 

What a joke

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