03-27-2019 01:51 PM
Thanks for posting. May I know what is the model of your phone? Also, please make sure the Android Auto app is up to date.
04-10-2019 06:13 PM - edited 04-10-2019 06:15 PM
Customer support is an absolute joke. Is agent rich the only tech support assigned to this problem? If I read another post directing us to "be sure Android auto is up to date" I might lose it! Hey Rich, we ALL uninstalled, reinstalled, updated, etc. That would be the most obvious fix whichwoccurred to us long ago. We have also tried multiple USB cables.
THAT IS NOT THE PROBLEM.
I you need to hear that you are working on a software fix. This is completely ridiculous. Your phones are substandard and all the responses I read in this forum only serve to promote the idea that your company does not take this issue seriously.
I depend on Android auto. I invested a lot of money in an expensive factory audio system when I bought my car. Your phones are no longer compatible and I feel ripped off.
What a joke