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Moto Z Phones - Mod CapableMoto Z Play
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2 Posts

08-04-2017

India

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  • Message 11 of 74

Re: Audio Effects not working after 7.1.1 Update Moto Z Play

2017-08-04, 8:13 AM

Mine too I received the update yesterday... and have tried musixmatch(with system equilizer enabled) and play music nothing happening on toggling the equilizer on or off & neither changing the profiles

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10 Posts

08-04-2017

India

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  • Message 12 of 74

Re: Audio Effects not working after 7.1.1 Update Moto Z Play

2017-08-04, 14:57 PM

me, my brother and my father have Z play.. we got 7.1.1 yesterday and Audio Fx isn't working on all three devices.. even getting a cracking sound on home theatre, Bluetooth speaker, earphones... please fix this issue.. i am not listening to music from yesterday.. 

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10 Posts

08-04-2017

Canada

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  • Message 13 of 74

Re: Audio Effects not working after 7.1.1 Update Moto Z Play

2017-08-04, 16:38 PM

Out of the curiosity where is Audio Fx found? (I wasn't aware of that feature). thanks.

 

I use Neutron Music Player (daily driver - and no issues with that).

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10 Posts

08-02-2017

India

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  • Message 14 of 74

Re: Audio Effects not working after 7.1.1 Update Moto Z Play

2017-08-04, 16:51 PM

wrote:

Out of the curiosity where is Audio Fx found? (I wasn't aware of that feature). thanks.

 

I use Neutron Music Player (daily driver - and no issues with that).


When you open play music, go to the settings, and scroll down, you'll find the equalizer. That is Audio Effects.

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191 Posts

03-20-2016

Germany

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  • Message 15 of 74

Re: Audio Effects not working after 7.1.1 Update Moto Z Play

2017-08-04, 18:43 PM

I noticed that on my old moto g, x play and z play too. Sometimes it works, sometimes not. I dont think its a Motorola problem. It's a Google bug. 

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10 Posts

08-02-2017

India

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  • Message 16 of 74

Re: Audio Effects not working after 7.1.1 Update Moto Z Play

2017-08-04, 19:39 PM

wrote:

I noticed that on my old moto g, x play and z play too. Sometimes it works, sometimes not. I dont think its a Motorola problem. It's a Google bug. 


I know what you are talking about and I've experienced that on the previous version (7.0), but this is different. It's completely stopped functioning. Not like the earlier problem when we paused the music and played it again and it started working. 

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191 Posts

03-20-2016

Germany

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  • Message 17 of 74

Re: Audio Effects not working after 7.1.1 Update Moto Z Play

2017-08-04, 19:44 PM
Ah ok.
(Iam still on 7.0.)
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1 Posts

08-07-2017

India

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  • Message 18 of 74

Re: Audio Effects not working after 7.1.1 Update Moto Z Play

2017-08-07, 7:08 AM

I am also having the issue. I got a Moto Z2 Play (7.1.1 out of the box). The EQ does not work even on Google Play Music.

Also I have another a Moto G5 plus in my home - which is running on 7.0, showing same issue.. Did you guys find any soulution finally?

 

 

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2438 Posts

12-19-2016

Philippines

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  • Message 19 of 74

Re: Audio Effects not working after 7.1.1 Update Moto Z Play

2017-08-08, 15:46 PM

wrote:

wrote:

wrote:

Thank you for your reply. I tried the process you mentioned, however the issue is still there. No changes.

 

Also, I tried a factory reset again ( with the 7.1.1 update this time), no changes.


Hi SilverGhost1996, 

 

Did you reset the phone with Automatic Restored disabled? If the issue persists after the reset, I recommend sending it for repair. 

 

You may walk down to our local service center for further assistance. 

 

Regards,
Ella
Motorola Support


What happens with automatic restore? How do I disable it?


Hi SilverGhost1996

 

Go to Settings > backup &reset > toggle OFF Automatic restore.

 

Disabling the Automatic Restore will allow your device to go back to its factory default setting where no issue has occurred yet. Then you can proceed with the repair if the issue isn't fixed. 

 

I suggest backing up your device before performing a reset.

 

- Ella

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10 Posts

08-04-2017

India

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  • Message 20 of 74

Re: Audio Effects not working after 7.1.1 Update Moto Z Play

2017-08-10, 3:24 AM

so all my 3 z plays need repair?? stop bevaing like noob this is'nt a hardware issue, this wasnt present on 7.0, Many people are not posting because they arent able to feel that issue, and please first of all work on your after sale services, 90% of motorola service centres are **bleep**, they dont listen to customers i am done with this company  poor lenovorola. i wont suggest this brand to anyone, going back to nokia or pixel 

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