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saturday1
Paper Tape
Posts: 2
Registered: ‎06-12-2019
Location: IN
Views: 184
Message 1 of 4

Battery drains very very fast after full charge Moto z2 play

 I have Moto z2 play from last 2 days whenever I full charge my phone it's battery start draining very fast whithin 5 min it goes from 100 to 60% if I restart it then also battery lost around 40% and last time it went to 13% from 98% is there any solution it happen only after charging and after 2-3 time restarting phone this problem ends

Please solve this

 

 

creeble
Paper Tape
Posts: 10
Registered: ‎06-12-2019
Location: US
Views: 170
Message 2 of 4

Re: Battery drains very very fast after full charge Moto z2 play

Getting something similar, though not as dramatic. After 100% charge it goes to 90% after about one hour, then continues down from there. Just started happening.
Senior MotoAgent
Senior MotoAgent
Posts: 5,590
Registered: ‎03-05-2018
Location: US
Views: 57
Message 3 of 4

Re: Battery drains very very fast after full charge Moto z2 play

Hi saturday1creeble,

 

Are you still noticing this behavior? Please check and see if this will happen in safe mode. Thanks,

 

To Enable Safe Mode
1. Press and hold the Power button until Power off comes up on the screen.
2. Touch and HOLD Power off on the screen until reboot to safe mode appears.

Best regards,
Rich
Motorola-Lenovo Support

creeble
Paper Tape
Posts: 10
Registered: ‎06-12-2019
Location: US
Views: 54
Message 4 of 4

Re: Battery drains very very fast after full charge Moto z2 play

Seems okay now.  Five hours from new charge and down only 7%.

Must have been some downloads or some kind of extra bandwidth or something.  Thanks for following up.

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