06-12-2019 07:54 AM
I have Moto z2 play from last 2 days whenever I full charge my phone it's battery start draining very fast whithin 5 min it goes from 100 to 60% if I restart it then also battery lost around 40% and last time it went to 13% from 98% is there any solution it happen only after charging and after 2-3 time restarting phone this problem ends
Please solve this
06-12-2019 09:57 AM
07-02-2019 12:50 PM
Are you still noticing this behavior? Please check and see if this will happen in safe mode. Thanks,
To Enable Safe Mode
1. Press and hold the Power button until Power off comes up on the screen.
2. Touch and HOLD Power off on the screen until reboot to safe mode appears.
07-02-2019 01:22 PM
Seems okay now. Five hours from new charge and down only 7%.
Must have been some downloads or some kind of extra bandwidth or something. Thanks for following up.