04-12-2019 06:54 PM
I have had my JBL sound boost 2 for about 4 months and use an original Moto z force Droid..... I am currently having an issue that the doins boost does not use it's own battery only the phone's.... My phone continues to say the mod has 100 percent battery but the phone's battery drains exceptionally fast.... I have checked to make sure it is enabled on the drop down as I have to with my battery pack but nothing
04-15-2019 08:03 AM
Thanks for reaching us. Have you checked if the JBL Soundboost Moto Mod is updated?
To check if a software update is available:
Restarting the Moto Mod can also clear up some issues.
Go to Settings > Moto Mods > About this Moto Mod > Restart Moto Mod
04-24-2019 12:38 PM
I tried what you say multiple times even before I read it here but it doesn't help. I have the same isuue - the Sounboost 2 shows 100% all the time even after couple hours of using. When I press the button in the mod it blinks green fast like it's fully charged. I think it's draining the phone's battery also but I'm not sure about that.
Hope to hear from you cheap solution for the problem!