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Arion_Serpent
What's DOS?
Posts: 1
Registered: ‎04-12-2019
Location: US
Views: 139
Message 1 of 3

Jbl soundboost 2 battery issues

I have had my JBL sound boost 2 for about 4 months and use an original Moto z force Droid..... I am currently having an issue that the doins boost does not use it's own battery only the phone's.... My phone continues to say the mod has 100 percent battery but the phone's battery drains exceptionally fast.... I have checked to make sure it is enabled on the drop down as I have to with my battery pack but nothing

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Senior MotoAgent
Senior MotoAgent
Posts: 111
Registered: ‎03-11-2019
Location: US
Views: 88
Message 2 of 3

Re: Jbl soundboost 2 battery issues

Hi Arion_Serpent

 

Thanks for reaching us. Have you checked if the JBL Soundboost Moto Mod is updated?

To check if a software update is available:

  1. Attach the speaker to phone.
  2. Go to Settings > Moto Mods > About this Moto Mod.
  3. Touch Software updates. If an update is available, follow the on-screen instructions to install it

Restarting the Moto Mod can also clear up some issues.

Go to Settings > Moto Mods > About this Moto Mod > Restart Moto Mod

 

Best regards,
Zeke
Motorola Support

gmarin
Paper Tape
Posts: 1
Registered: ‎02-02-2019
Location: BG
Views: 19
Message 3 of 3

Re: Jbl soundboost 2 battery issues

Hi!

 

I tried what you say multiple times even before I read it here but it doesn't help. I have the same isuue - the Sounboost 2 shows 100% all the time even after couple hours of using. When I press the button in the mod it blinks green fast like it's fully charged. I think it's draining the phone's battery also but I'm not sure about that. 

 

Hope to hear from you cheap solution for the problem!

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