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2 Posts

10-10-2017

AE

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MOTO Z: a LED is always on

2017-10-10, 21:54 PM

Hi there,

There is a light coming from between my front camera flash and speaker, I cannot turn it off and it's really bothering. beside it drains the battery off. It was off in the first week I bought my phone. How can I turn it off?

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5405 Posts

07-12-2014

US

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Re: MOTO Z: a LED is always on

2017-10-11, 21:54 PM

wrote:

Hi there,

There is a light coming from between my front camera flash and speaker, I cannot turn it off and it's really bothering. beside it drains the battery off. It was off in the first week I bought my phone. How can I turn it off?


Hi 0xc0d3d00d,

 

I'd like to see what you are actually seeing. Can you share pictures showing this LED light?

 

Regards,

JM

Motorola Support

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2 Posts

01-06-2018

IR

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Re: MOTO Z: a LED is always on

2018-01-06, 12:40 PM
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2 Posts

01-06-2018

IR

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Re: MOTO Z: a LED is always on

2018-01-06, 12:42 PM

I have the same problem

Sent you a picture 

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2 Posts

10-10-2017

AE

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Re: MOTO Z: a LED is always on

2018-01-06, 14:16 PM

Yes, that's exactly what happens for me too. I restarted the phone and the led turned off. Though, it happens time to time and I had to restart my phone

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174 Posts

12-08-2015

SI

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Re: MOTO Z: a LED is always on

2018-01-10, 12:08 PM

If i remember correctly, LED turns on when phone is turned off and you plug charger in. So it probably got stuck.

Moto X4
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216 Posts

08-28-2017

DE

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Re: MOTO Z: a LED is always on

2018-01-10, 12:14 PM
Maybe try an app that can control notification LEDs. Maybe they can turn it off
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