Motorola Community

Moto Z Phones - Mod CapableMoto Z Play
All Forum Topics
Options

11 Posts

12-22-2016

US

10 Signins

75 Page Views

  • Posts: 11
  • Registered: ‎12-22-2016
  • Location: US
  • Views: 75
  • Message 1 of 10

Moto Z Play Battery Drain After Nougat

2017-04-05, 19:11 PM

Used to get amazing battery life, now it's gotten a lot worse after the Nougat update. I cleared app and partition cache, didn't work. Considering a factory reset but not sure that will solve the problem. According to Gsam battery, there's a much higher percentage of battery being used by apps and wifi than when I was on Marshmallow, but I can't see what apps are causing the issue. My profile is updated with my IMEI information. Is there a way to take a look and figure out what's going on?

Reply
Options

1325 Posts

01-16-2017

PH

278 Signins

37025 Page Views

  • Posts: 1325
  • Registered: ‎01-16-2017
  • Location: PH
  • Views: 37025
  • Message 2 of 10

Re: Moto Z Play Battery Drain After Nougat

2017-04-05, 20:19 PM

wrote:

Used to get amazing battery life, now it's gotten a lot worse after the Nougat update. I cleared app and partition cache, didn't work. Considering a factory reset but not sure that will solve the problem. According to Gsam battery, there's a much higher percentage of battery being used by apps and wifi than when I was on Marshmallow, but I can't see what apps are causing the issue. My profile is updated with my IMEI information. Is there a way to take a look and figure out what's going on?


Hi iketricktor,

 

 

May I know when did you update your phone? Since you already performed clear cache partition, I suggest you observe the phone for days if there`s any improvement. Also, make sure that your storage is not running low. (This is one example which makes the phone drain as the more the storage is striving the have atleast sufficient memory to run the device properly, the more it may consume a lots of power.) 

 

You can try calibrating your battery.

 

Press and hold the power button until the phone reboots.
Plug into the supplied charger.
Allow the phone to charge to 100%
Leave on the charger for at least an additional hour.

 

 

Regards,
Anne
Motorola Support

Reply
Options

11 Posts

12-22-2016

US

10 Signins

75 Page Views

  • Posts: 11
  • Registered: ‎12-22-2016
  • Location: US
  • Views: 75
  • Message 3 of 10

Re: Moto Z Play Battery Drain After Nougat

2017-04-05, 20:21 PM

I updated a week and a half ago, plenty of storage available. 

Reply
Options

1325 Posts

01-16-2017

PH

278 Signins

37025 Page Views

  • Posts: 1325
  • Registered: ‎01-16-2017
  • Location: PH
  • Views: 37025
  • Message 4 of 10

Re: Moto Z Play Battery Drain After Nougat

2017-04-06, 17:34 PM

wrote:

I updated a week and a half ago, plenty of storage available. 


Hi iketricktor,

 

Did you calibrate your battery? If so, did you see any improvements?

 

-Anne

Reply
Options

11 Posts

12-22-2016

US

10 Signins

75 Page Views

  • Posts: 11
  • Registered: ‎12-22-2016
  • Location: US
  • Views: 75
  • Message 5 of 10

Re: Moto Z Play Battery Drain After Nougat

2017-04-07, 22:39 PM

I did, it did not help. 

Reply
Options

2 Posts

04-08-2017

IN

10 Signins

150 Page Views

  • Posts: 2
  • Registered: ‎04-08-2017
  • Location: IN
  • Views: 150
  • Message 6 of 10

Re: Moto Z Play Battery Drain After Nougat

2017-04-08, 12:30 PM

Having same problem have updated my profile and there is screenshot of my battery usage attached can pls look into it

Jumken Ronya
Reply
Options

11 Posts

12-22-2016

US

10 Signins

75 Page Views

  • Posts: 11
  • Registered: ‎12-22-2016
  • Location: US
  • Views: 75
  • Message 7 of 10

Re: Moto Z Play Battery Drain After Nougat

2017-04-13, 16:15 PM

Hello?? Any updates here?? Still having the same issues

Reply
Options

1325 Posts

01-16-2017

PH

278 Signins

37025 Page Views

  • Posts: 1325
  • Registered: ‎01-16-2017
  • Location: PH
  • Views: 37025
  • Message 8 of 10

Re: Moto Z Play Battery Drain After Nougat

2017-04-13, 16:56 PM

Hi All,

 

Have you checked if it happens in Safe mode? Are you using the stock charger that came with the phone?  

 

 

 

-Anne

Reply
Options

11 Posts

12-22-2016

US

10 Signins

75 Page Views

  • Posts: 11
  • Registered: ‎12-22-2016
  • Location: US
  • Views: 75
  • Message 9 of 10

Re: Moto Z Play Battery Drain After Nougat

2017-04-13, 18:39 PM

Safe mode helps a little but doesn't seem to help much. I am using the stock charger.

Reply
Options

14 Posts

05-08-2016

US

19 Signins

331 Page Views

  • Posts: 14
  • Registered: ‎05-08-2016
  • Location: US
  • Views: 331
  • Message 10 of 10

Re: Moto Z Play Battery Drain After Nougat

2017-10-02, 2:54 AM

Can someone post how to calibrate a battery?

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete