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TxDoc
Punch Card
Posts: 45
Registered: ‎12-02-2012
Location: US
Views: 217
Message 21 of 24

Any Fixes Coming For Bluetooth Connectivity Problems

Keep talking to more and more people with Bluetooth Connectivity problems that are running Android 8 Oreo.

 

But I haven't heard or seen any patches, updates or fixes that resolve the problem.

 

Motorola always had the most and best radio patents in the phone business.

 

I don't know if Lenovo isn't trying to fix the problem or is incapable.

 

I've never owned any brand of phone except Motorola.

 

I never thought I would.

But, if this Bluetooth Connectivity problem doesn't get fixed, and it's rendered thousands of dollars of other components useless,  I buy another brand and let others know this fault.

 

Thank for any replies.

 

Senior MotoAgent
Senior MotoAgent
Posts: 6,602
Registered: ‎03-05-2018
Location: US
Views: 93
Message 22 of 24

Re: Any Fixes Coming For Bluetooth Connectivity Problems

It is essential to do the troubleshooting and exhausting all possible troubleshooting first. Do you still need further assistance on this? Let me know. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support

Vimanino
What's DOS?
Posts: 1
Registered: ‎10-04-2019
Location: US
Views: 42
Message 23 of 24

Re: Moto Z Play Bluetooth Connectivity Issues

I ve a pblm on pairing other devices to Moto z play via Bluetooth,, when ever I try to pair it, it pops up with a error message saying" incorrect passkey or Pin", could someone please help me fix it??

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Senior MotoAgent
Senior MotoAgent
Posts: 6,602
Registered: ‎03-05-2018
Location: US
Views: 23
Message 24 of 24

Re: Moto Z Play Bluetooth Connectivity Issues

Hi Vimanino,

 

Thanks for posting on this thread. First, I'd like to confirm, what device are you trying to pair it with? Make sure you're near the device and can you please verify if both devices are showing the same passkey? 

 

Best regards,
Rich
Motorola-Lenovo Support

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