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Pokemon Go Plus not connecting

2017-08-11, 20:55 PM

Trying to connect my PoGo+ after the system update last night, and it's saying it can't connect because of an incorrect PIN or Passkey.  It's never required one before, and was working fine until this morning after the update.

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28352 Posts

02-02-2016

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Re: Pokemon Go Plus not connecting

2017-08-11, 21:53 PM

wrote:

Trying to connect my PoGo+ after the system update last night, and it's saying it can't connect because of an incorrect PIN or Passkey.  It's never required one before, and was working fine until this morning after the update.


Have you tried deleting the pairing and then pairing again?


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Re: Pokemon Go Plus not connecting

2017-08-11, 21:59 PM

Yes, but only from the peripheral.  Since the last security patch, there's no way to delete it from the phone side.

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Re: Pokemon Go Plus not connecting

2017-08-11, 22:03 PM

wrote:

Yes, but only from the peripheral.  Since the last security patch, there's no way to delete it from the phone side.


You can try to reset connections under settings-reset -

 

https://www.verizonwireless.com/support/knowledge-base-205257/

 

 


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15 Posts

08-11-2017

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Re: Pokemon Go Plus not connecting

2017-08-11, 22:06 PM

I've already tried that as well.

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5 Posts

08-12-2017

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Re: Pokemon Go Plus not connecting

2017-08-12, 2:23 AM

They definitely broke something with the latest 7.1.1 update.  The issue seems to be widespread and known.  I hope they can correct this or at least let people revert back to 7.0.  Makes the Go plus a paperweight right now.

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Re: Pokemon Go Plus not connecting

2017-08-12, 2:27 AM
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Re: Pokemon Go Plus not connecting

2017-08-13, 13:35 PM

Just curious if Lenovo actually tests these things before release?  With the game being so popular this is a bit of a screw up on their side.   Do they even look at these forums?

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Re: Pokemon Go Plus not connecting

2017-08-13, 17:17 PM

wrote:

Just curious if Lenovo actually tests these things before release?  With the game being so popular this is a bit of a screw up on their side.   Do they even look at these forums?


Have you seen these links? The problem has been around for a while. But there are a million bt devices, so testing with all is not possible.  

 

https://www.reddit.com/r/TheSilphRoad/comments/533ct1/pokemon_go_plus_error_when_pairing/

 

https://aotf.com/guides/pokemon-go-plus-fix-failed-connect-device-error/

 

 


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Canada

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Re: Pokemon Go Plus not connecting

2017-08-14, 17:14 PM

Well now that the problem is known I assume someone will get around to fixing the issue.  Even is it means letting us go back to 7.0 one way or another.

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