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Moto Z Phones - Mod CapableMoto Z Play
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34 Posts

10-09-2017

Italy

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  • Message 91 of 112

Re: Pokemon Go Plus not connecting

2017-12-23, 10:23 AM

Try the app ''bluetooth connection priority manager'', set priority to high and allow wakelock... Also, update the app to the latest version...


wrote:

Moto Z2 Play...I've definitely tried that..many times


 

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9 Posts

12-07-2017

Canada

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  • Message 92 of 112

Re: Pokemon Go Plus not connecting

2017-12-23, 18:32 PM

The plus can't pair with my phone. It says incorrect pin/passkey. From info I've gathered you are not supposed to connect in the Bluetooth screen. But no matter what I do it's hopeless. I've actually spent a couple hours now researching and trying everything possible. 

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4 Posts

11-11-2017

Mexico

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  • Message 93 of 112

Re: Pokemon Go Plus not connecting

2017-12-27, 2:47 AM

Can you conect go plus with Moto Z² Play november security patch?.... October security patch hit my Z² Play today, It still does not work :(

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9 Posts

12-07-2017

Canada

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  • Message 94 of 112

Re: Pokemon Go Plus not connecting

2017-12-27, 2:56 AM

No matter what I try, it will not connect reliably. After taking every measure possible many times, I have gotten it to connect twice very randomly and it only lasted 15 minutes each time, and then I can't get it to work again.

 

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4 Posts

11-11-2017

Mexico

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  • Message 95 of 112

Re: Pokemon Go Plus not connecting

2018-01-02, 18:10 PM

 Now I have updated to the security patch of November 1 on my Moto Z² Play and unfortunately go plus still does not work. A total disappointment on the part of Motorola, I really hoped that this latest update would correct the problem, but it seems that the Motorola guys have not even taken it into account, which is very frustrating because with the security patch of September it was possible that the bracelet will work with the old Moto Z Play, but even with the current November patch they have managed to work on their latest device ........ Ahora he actualizado al parche de seguridad de 1 de noviembre en mi Moto Z² Play y lamentablemente go plus sigue sin funcionar. Una total decepción por parte de Motorola, yo realmente esperaba que está última actualización corrigiera el problema, pero parece que los chicos de Motorola ni siquiera lo han tomado en cuenta, lo que es muy frustrante ya que con el parche de seguridad de septiembre fue posible que la pulsera funcionara con el antiguo Moto Z Play, pero ni con el actual parche de noviembre han conseguido que funcione en su dispositivo más reciente...

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1 Posts

01-31-2018

Mexico

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  • Message 96 of 112

Re: Pokemon Go Plus not connecting

2018-01-31, 21:25 PM

did someone find how fix this issue? I really need support to fix this issue.....

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1 Posts

02-01-2018

Brazil

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  • Location: Brazil
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  • Message 97 of 112

Re: Pokemon Go Plus not connecting

2018-02-01, 22:08 PM

It's February and nothing has changed, not even a tutorial of how to fix it, the devide won't connect, no matter what, and sending e-mails to Motorola is way more stressful than it should be, thousands of errors and they never lead you to contact the support, you keep on being directed to pages that are no help at all... 

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9 Posts

12-07-2017

Canada

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  • Message 98 of 112

Re: Pokemon Go Plus not connecting

2018-02-01, 22:40 PM

Yep so rude. Apparently we don't matter. I would like some sort of compensation! They don't realize how much we have invested in this game. Never going with Motorola or recommending to anyone ever again.

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7 Posts

04-24-2018

United States of America

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  • Registered: ‎04-24-2018
  • Location: United States of America
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  • Message 99 of 112

Re: Pokemon Go Plus not connecting

2018-04-24, 5:35 AM

I am having this same problem.. invalid passcode. Is this on all Motorola devices?

 

This is a brand new project fi Motorola x4 that I am having all the issues mentioned in this thread.

 

Is this what it's going to be like owning a Motorola product? This thread is pretty old, showing a consistent problem.. and yet Motorola is doing a great job ignoring the problem.

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9 Posts

12-07-2017

Canada

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  • Posts: 9
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  • Message 100 of 112

Re: Pokemon Go Plus not connecting

2018-04-24, 5:52 AM

I assume you've looked up every venue possible about the problem. Reddit has several posts regarding this issue as well. Nowhere is there a solution that works. I lost some major ground in my gameplay because of this and I have complained online everywhere possible. I told everyone in the pokemon community to avoid motorola phones. Every update I hoped there would be a fix and they simply don't care enough to do anything about it. I basically tossed my $50 plus aside and bought a go-tcha online for $55. It does connect with multiple steps and time taken to do so, and overall it connects somewhat reliably. Hopefully the device isn't banned from the game because as an owner of a moto z2 play, it's the only option I have. I recommend switching to the go-tcha to resolve the issue. 

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