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7 Posts

04-24-2018

United States of America

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Re: Pokemon Go Plus not connecting

2018-04-25, 2:35 AM

Thank you for the tip Luke. Unfortunate that Motorloa doesn't care enough about it's customer base to listen to their product shortcomings. It's almost like the product is without support as soon as they release it.

 

Thank you for the heads up on the gotcha. Think I will contact Google and see about their other phones for Google Fi since Motorola doesn't care to support even their most recent products.

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7 Posts

04-24-2018

United States of America

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  • Message 102 of 112

Re: Pokemon Go Plus not connecting

2018-04-25, 2:46 AM

Just started to do some more research. Wish I did this before buying the phone. Apparently, since lenovo acquired Motorola, there is a documented history of Lenovo/Motorola immediately abondoning support for the products.

 

Here is an article that includes some examples:

https://www.google.com/amp/s/www.xda-developers.com/motorola-and-updates-how-the-oem-plays-up-on-planned-obsolescence/amp/

 

And a quote from that article:

"Lenovo had just about killed off the update support for the Moto E 2015 only 6 months after the device’s release."

 

So this has been going on for awhile. I know I will suggest strongly to others not to buy a Motorola and I will not be buying one for myself or family members in the future. It's a shame that Lenovo is destroying what used to be a decent company.

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6 Posts

05-01-2018

Chile

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  • Message 103 of 112

Re: Pokemon Go Plus not connecting

2018-05-01, 4:15 AM

The update of Android 8.0 fixed this problem, my go plus can connect now, it has april security patch. In xda you can learn how to force the update.

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3 Posts

05-20-2018

United States of America

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  • Message 104 of 112

Re: Pokemon Go Plus not connecting

2018-05-20, 5:13 AM

Where is the fix for this problem. Also need a fix for fit bit. 

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4 Posts

11-11-2017

Mexico

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  • Message 105 of 112

Re: Pokemon Go Plus not connecting

2018-05-20, 15:11 PM

You say that with the update to android 8 the compatibility problem of the go plus with the Moto Z² Play is solved? Send the tutorial link to force the update safely please. My moto isn't updated from November security patch...

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9 Posts

12-07-2017

Canada

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  • Message 106 of 112

Re: Pokemon Go Plus not connecting

2018-05-20, 15:56 PM

It's not fixed. At all.

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6 Posts

05-01-2018

Chile

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  • Message 107 of 112

Re: Pokemon Go Plus not connecting

2018-05-20, 16:51 PM

Here is the link to xda topic

<edit - link removed. Forum rules don't allow links to flashing instructions>

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6 Posts

05-01-2018

Chile

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  • Message 108 of 112

Re: Pokemon Go Plus not connecting

2018-05-20, 16:55 PM
Is working in my Moto Z2 Play XT1710-09 Android 8.0 April security patch. Reset the go plus and the in the app try to connect it. For me, every time I open the app, the first time I try to connect the go plus fails, the second works
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4 Posts

11-11-2017

Mexico

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  • Message 109 of 112

Re: Pokemon Go Plus not connecting

2018-05-21, 6:20 AM

finally!!! indeed, with the update the error has been corrected. In fact I only forced the update to the February security patch in my Z² Play, and when I started it connected quickly. Thanks to all who supported this thread so that the motorola boys corrected the problem. P.S. Will it be safe to risk installing oreo now that my go plus works?

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1 Posts

10-10-2018

Chile

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  • Message 110 of 112

Re: Pokemon Go Plus not connecting

2018-10-11, 3:34 AM
Hahahahaha have already been 10 months and still do not fix the problem, I bought the moto g5s and the problem is still
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