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14293 Posts

03-05-2018

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  • Posts: 14293
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  • Message 111 of 112

Re: Pokemon Go Plus not connecting

2018-10-11, 18:28 PM

Hi Head0flettuce,

 

Thanks for posting. I'd like to help. Could you please update your profile with current phone, carrier and serial number -- this will help me investigate. Please make sure that the options under Settings > Motorola Privacy are on as well.

Need help updating your profile? See here

 

Best regards,
Rich
Motorola Support



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17 Posts

12-22-2015

United States of America

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  • Message 112 of 112

Re: Pokemon Go Plus not connecting

2019-03-03, 21:47 PM

Just wanted to give an update - even after recent security patches, I still haven't been able to connect the official Go Plus consistently. However, the 3rd party Go-Tcha works most of the time, and the new Pokéball Plus reconnects 100% of the time after a few attempts to initially connect it (knock on wood... haha). The Pokéball Plus also seems to be able to stay connected for more than an hour at a time.

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