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BillWrites
What's DOS?
Posts: 4
Registered: ‎06-26-2019
Location: US
Views: 131
Message 1 of 7

Turn off phone ringtone when using bluetooth headset

So, for unknown reasons I seem to have unwitting changed a setting. When my Z2 was connected to my bluetoth headset the phone itself would not ring, just a ring in my headset.  Now the phone rings along with the ringing in my headset. What setting do I need to it back? Thanks.

Senior MotoAgent
Senior MotoAgent
Posts: 5,947
Registered: ‎03-05-2018
Location: US
Views: 108
Message 2 of 7

Re: Turn off phone ringtone when using bluetooth headset

Hi BillWrites,

 

Thanks for the post. It's the default that it will ring through both speaker and headphones. Did you just make some changes to make it ring only through the headset?

 

Best regards,
Rich
Motorola-Lenovo Support

BillWrites
What's DOS?
Posts: 4
Registered: ‎06-26-2019
Location: US
Views: 102
Message 3 of 7

Re: Turn off phone ringtone when using bluetooth headset

The first time I paired the headset and the phone it would ring through the headset only. I didn't change any settings.

Then I had some problems with them pairing so I had to repair the phone and headset and that is when it started to ring for both.

Senior MotoAgent
Senior MotoAgent
Posts: 5,947
Registered: ‎03-05-2018
Location: US
Views: 73
Message 4 of 7

Re: Turn off phone ringtone when using bluetooth headset

I'll ask my team about this. I'll let you know if we have further information or things we can try. Thanks. 

 

Best regards,
Rich
Motorola-Lenovo Support

BillWrites
What's DOS?
Posts: 4
Registered: ‎06-26-2019
Location: US
Views: 70
Message 5 of 7

Re: Turn off phone ringtone when using bluetooth headset

Thank you
Senior MotoAgent
Senior MotoAgent
Posts: 5,947
Registered: ‎03-05-2018
Location: US
Views: 66
Message 6 of 7

Re: Turn off phone ringtone when using bluetooth headset

Hi BillWrites,

 

We tested and on our phones, it rings both on phone as well on Bluetooth but if you put the phone on vibrate mode you won't have the ring tone on the phone. There is no setting to just ring on the headset.

 

Best regards,
Rich
Motorola-Lenovo Support

BillWrites
What's DOS?
Posts: 4
Registered: ‎06-26-2019
Location: US
Views: 60
Message 7 of 7

Re: Turn off phone ringtone when using bluetooth headset

OK, thanks.
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