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Voice muffled when talking to other people

2020-05-18, 1:34 AM

Over the last few days, people have told me that voice is muffled when talking to them on the phone, sometimes to the point of not understanding a thing I say. I have tried the diagnostic test and it does indeed sound muffled on playback. I can hear the person I am on the phone with just fine. What should I do?


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Re:Voice muffled when talking to other people

2020-05-18, 16:11 PM

Hi Rski70,


Thanks for posting. I'd like to confirm, were these regular phone calls or LTE/4G calls? Can you please test if you can replicate this while using third-party apps like Messenger and Skype?



Best regards,
Motorola-Lenovo Support

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