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05-18-2020

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Voice muffled when talking to other people

2020-05-18, 1:34 AM

Over the last few days, people have told me that voice is muffled when talking to them on the phone, sometimes to the point of not understanding a thing I say. I have tried the diagnostic test and it does indeed sound muffled on playback. I can hear the person I am on the phone with just fine. What should I do?

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11959 Posts

03-05-2018

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Re:Voice muffled when talking to other people

2020-05-18, 16:11 PM

Hi Rski70,

 

Thanks for posting. I'd like to confirm, were these regular phone calls or LTE/4G calls? Can you please test if you can replicate this while using third-party apps like Messenger and Skype?

 

 

Best regards,
Rich
Motorola-Lenovo Support



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