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julsann81
What's DOS?
Posts: 1
Registered: ‎04-30-2019
Location: US
Views: 167
Message 1 of 2

Boot Loop with Fastboot but no Recovery

I have a Moto zdroid xt1650-01. It shut off the the other day and wouldn't charge, went to put it into recovery mode/hard reset. Powered on and keeps going to the Blue Moto screen. Will not go past that screen, will just boot loop continuously. Tried flashing it with moto smart assist no luck, tried to go into all other modes no luck. Any suggestions???

Senior MotoAgent
Senior MotoAgent
Posts: 5,339
Registered: ‎03-05-2018
Location: US
Views: 124
Message 2 of 2

Re: Boot Loop with Fastboot but no Recovery

Hi julsann81,

 

Thanks for posting. Are you with Verizon? If so, you can try their Software Upgrade Assistance. Otherwise, I recommend sending the phone for repair/replacement. 

 

Best regards,
Rich
Motorola-Lenovo Support

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