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lchiu7
Fanfold Paper
Posts: 46
Registered: ‎12-05-2011
Location: NZ
Views: 607
Message 1 of 6

GBoard voice typing not working after Oreo

Just received the Oreo update on my Moto Z Droid I've now noticed that voice input no longer works if I click the microphone icon. The phone beeps,  the icon changes color but nothing I say is input . If I press the keyboard icon next to the application switcher icon and choose Google Voice Typing then the big microphone icon appears and I can now talk and have my words recognized .

 

Also OK Google works fine as does voice input in the Google app so it appears to be GBoard only. 

 

Anybody else experienced this?

 

Thanks

Laurence Chiu
Senior MotoAgent
Senior MotoAgent
Posts: 5,352
Registered: ‎03-05-2018
Location: US
Views: 604
Message 2 of 6

Re: GBoard voice typing not working after Oreo

Hi lchiu7,

 

Thanks for posting. Can you please check if the GBoard has an update in Playstore? Let me know.

 

Best regards,
Rich
Motorola Support

 

 

lchiu7
Fanfold Paper
Posts: 46
Registered: ‎12-05-2011
Location: NZ
Views: 595
Message 3 of 6

Re: GBoard voice typing not working after Oreo

I have the latest version. June 25 2018

Laurence Chiu
Senior MotoAgent
Senior MotoAgent
Posts: 5,352
Registered: ‎03-05-2018
Location: US
Views: 567
Message 4 of 6

Re: GBoard voice typing not working after Oreo

Hi lchiu7,

 

Thanks for confirming. Could you please send me a sample video of the issue? If you have any Google Apps that needs to be updated, kindly update them. Also, please test this in safe mode. 

 

To Enable Safe Mode

1. Press and hold the Power button until Power off comes up on the screen.

2. Touch and HOLD Power off on the screen until reboot to safe mode appears.

3. Touch OK when Reboot to safe mode appears

4. Phone will reboot and Safe Mode will appear in bottom left corner

5. If the issue does not remain in safe mode, this indicates a third party application installed from the Play Store is causing the problem.

6. Restart the device to get out of safe mode and uninstall any recently installed applications.

*** Begin by looking for specific application types such as launchers, task killers or anti-virus apps.

 

Let me know. Thanks.

 

Best regards,
Rich
Motorola Support

lchiu7
Fanfold Paper
Posts: 46
Registered: ‎12-05-2011
Location: NZ
Views: 564
Message 5 of 6

Re: GBoard voice typing not working after Oreo

H Rich

 

Thanks for your reply. It appeared to be a temporary glitch as it seems to be working ok now.

 

 

 

Laurence Chiu
Senior MotoAgent
Senior MotoAgent
Posts: 5,352
Registered: ‎03-05-2018
Location: US
Views: 524
Message 6 of 6

Re: GBoard voice typing not working after Oreo

Hi lchiu7,

 

Thanks for confirming. I'm glad that it's working back to normal now. Let me know if you need further help. Thanks.

 

Best regards,
Rich
Motorola Support

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