04-06-2018 01:29 AM
Hello, I have problem with charge on my Battery - Incipio offGRID™ Power Pack, when I connect charge cabel it show me that the battery is charging, but still have 0%, some more information, when I put charge cabel, it show 97, 98% or other, and few second 0%
What is the problem? I tried reset battery it didn't help.
04-06-2018 02:51 PM
I'm sorry to know about this. Are you using the original charger of the phone? Also, kindly check if there's a system update for the mod. Kindly go to Settings > Motomod > System Update.
04-09-2018 05:46 AM
I encounter the same problem. I just did a factory reset of the moto z (xt1650) and checked for updates for both the moto z as the moto mod (Incipio offGRID). I am charging with the supplied charger.
Can you help us out?
04-10-2018 12:28 AM
04-10-2018 07:08 AM
08-15-2018 11:13 AM
Thanks for posting on this thread. I was thinking of trying another mod and see if it will have the issue. Let me know if you're able to confirm. Thanks.