08-24-2019 11:14 AM - last edited on 08-27-2019 05:49 AM by Agent_Swaraj
just wanted to share this...... (* is my comments during chat)
08-31-2019 02:49 PM - edited 08-31-2019 02:50 PM
It is completely disgusting how that representative tried to shift blame to Google. I switched to Samsung a while ago but I still tell everyone I come in contact with to steer clear of any Lenovo/Motorola products because of this fiasco.
09-02-2019 07:11 AM
If you are experiencing incorrect or inconsistent battery level, quick battery discharge, slow or erratic charging speeds, or sudden power off or rebooting, a battery calibration could correct the problem.
To perform a battery calibration:
We also recommend doing a full factory data reset without restoring apps. Backup your files before doing the reset. But don't restore/reinstall any files/third-party apps. Observe your phone without any apps installed and see if there's any improvement.
To perform a factory data reset:
Settings > System > Reset > Factory Data Reset
09-16-2019 02:15 PM
I have this problem and read through the thread. What a nightmare. Mine started doing this a few months ago when the phone suddenly shut down while using the camera. I thought it was a fluke, but then it started doing it more and more.
Now, if my battery is anywhere under 80%, the phone can shut down and any time and display a yellow triangle with an exclamation point inside it. If I plug the phone back it, it will power up and either show the 80% level it died at or some other random percentage then be back to 100% within a few minutes. I actually had the battery replaced, thought it was OK but now the phone is doing the exact same thing a couple weeks later.
I was hopeful when I found this thread, but it seems pretty obvious the Solved! thing is comically incorrect. I guess I'm going to start shopping for phones, definitely won't be another Motorola.