Motorola Community

Moto Z Phones - Mod CapableMoto Z
All Forum Topics
Options

18 Posts

03-05-2019

US

19 Signins

188 Page Views

  • Posts: 18
  • Registered: ‎03-05-2019
  • Location: US
  • Views: 188
  • Message 161 of 187

Re: Battery Performance after Oreo 8.0 Update

2019-04-13, 18:29 PM

Nothing works except a new phone from another company.  There is no solution to this problem and Motorla tells lies.

Reply
Options

8 Posts

01-28-2019

CA

8 Signins

132 Page Views

  • Posts: 8
  • Registered: ‎01-28-2019
  • Location: CA
  • Views: 132
  • Message 162 of 187

Re: Battery Performance after Oreo 8.0 Update

2019-04-13, 20:56 PM

 wrote:

 wrote:

I tried this fix, it didn't work, just got worse and worse till it only worked when plugged in. Mine was over warranty. I changed battery and it was still draining quicker than it should. It also started not recognizing the sim card.  Then the Battery started not charging after 2 weeks. This is what worked for me finally. Removing the commserver according to the instructions in this link. 

 

https://www.techeligible.com/2017/11/13/remove-comserver-cqatest-bugs/


Well it worked briefly. Then the new battery bloated and popped my screen off after a month!! ???

New battery after 3 days I let it die till it turned off. It wouldn't charge so had to start it again using this weird method in link, where you get into the load up settings, restart bootloader, then it will recognize my sim card and charge. :( Hope this 3rd battery will be ok!!


Update:  My son wanted to use my phone for a bit and let it run down to 0%. Now I can't even get it to turn on! ? I used different outlets different chargers including original charger, no success so far.  If I can't start the phone by restarting the bootloader it won't take a charge at all. It seems that now it won't even recognize a power signal. Will keep trying. Sad, the software of the actual phone is still superfast, I love the special features moto has, and the mods, but if I can't ever let it accidentally run down to 0% without laborious results, or now can't charge it or turn it on!?!? its utterly useless .... .. ? Sad

Reply
Options

2 Posts

08-30-2017

US

9 Signins

82 Page Views

  • Posts: 2
  • Registered: ‎08-30-2017
  • Location: US
  • Views: 82
  • Message 163 of 187

Re: Battery Performance after Oreo 8.0 Update

2019-05-09, 23:15 PM

Any update on the battery drain issue with the Moto Z?? I'm down to 50% after full charge within a 1/2 hour ...nothing major showing in apps usage ...thanks

Reply
Options

13 Posts

01-24-2018

US

21 Signins

133 Page Views

  • Posts: 13
  • Registered: ‎01-24-2018
  • Location: US
  • Views: 133
  • Message 164 of 187

Re: Battery Performance after Oreo 8.0 Update

2019-05-10, 11:48 AM

Motorola has refused to admit there is an issue. Go back to your carrier and hope they offer you a different manufacturer. 

Reply
Options

1 Posts

03-14-2018

US

2 Signins

61 Page Views

  • Posts: 1
  • Registered: ‎03-14-2018
  • Location: US
  • Views: 61
  • Message 165 of 187

Re: Battery Performance after Oreo 8.0 Update

2019-05-17, 19:27 PM

After repeated attempts of Rich's solution, the issue remains still. I have owned virtually every brand of phone there is and honestly believe the Moto Z Force may very well be the worst for battery, possibly the next to LG as worst overall. I will be upgrading to another brand as there is a complete lack of real support for my phone. I truly despise Apple products but they may be the only reliable choice!

Reply
Options

1 Posts

05-17-2019

US

2 Signins

18 Page Views

  • Posts: 1
  • Registered: ‎05-17-2019
  • Location: US
  • Views: 18
  • Message 166 of 187

Re: Major Battery Drain After Oreo Update

2019-05-17, 23:50 PM

I’ve had this same issue since the update. It’s been months of trying to resolve this. Of course it happens just over the year warranty mark. I’m not at all wealthy. Buying a phone outright was a big deal for me and it makes me angry that I only had this phone a little over a year before it turned into an expensive paper weight. Obviously so many people had this same exact problem. Motorola should be offering a no or very low cost fix since this is a matter of there being some sort of defect with the phone. I’ll never buy another motorola phone again after this experience, mostly because it’s simply too costly to take a risk on motorola again. I have medical issues and need a phone I can depend on, not this garbage. 

Reply
Options

2 Posts

05-25-2019

CA

4 Signins

66 Page Views

  • Posts: 2
  • Registered: ‎05-25-2019
  • Location: CA
  • Views: 66
  • Message 167 of 187

Re: Battery Performance after Oreo 8.0 Update

2019-05-25, 16:38 PM
Reply
Options

2 Posts

05-25-2019

CA

4 Signins

66 Page Views

  • Posts: 2
  • Registered: ‎05-25-2019
  • Location: CA
  • Views: 66
  • Message 168 of 187

Re: Major Battery Drain After Oreo Update

2019-05-25, 16:41 PM

I tried the reset solution, it didn't work. Any other suggestions?

Reply
Options

13 Posts

01-24-2018

US

21 Signins

133 Page Views

  • Posts: 13
  • Registered: ‎01-24-2018
  • Location: US
  • Views: 133
  • Message 169 of 187

Re: Major Battery Drain After Oreo Update

2019-05-26, 14:08 PM

Talk to your carrier, hopefully they offer a different manufacturer's phone. Moto doesn't care and won't do anything for you. Feel free to read through this thread. No one has received any resolution from Motorola/Lenova

Reply
Options

25 Posts

04-27-2017

DE

77 Signins

580 Page Views

  • Posts: 25
  • Registered: ‎04-27-2017
  • Location: DE
  • Views: 580
  • Message 170 of 187

Re: Major Battery Drain After Oreo Update

2019-05-26, 20:09 PM

 
No one has received any resolution from Motorola/Lenova

To be fair, this is not true. The Motorola Service replaced the defective battery at no charge, if you were still in the warranty period (fortunately two years in Germany). I've sent them my phone in the last week of the warranty and the service exchanged a mechanical part according to the service paper. But it seems I got a new battery, because the previous problems are gone (high selfdischarge and sudden shut offs).

 

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete