08-22-2016 09:36 AM
I have had my verizon Moto Z for less than a week and everytime I play a video, music, or make a call the speaker at the top of the phone makes one short pop. I'm sure this is electrical related, but I'm not sure if I can fix it myself or if there is a way to return and have the phone replaced. Anyone else had this issue?
08-22-2016 03:35 PM
08-23-2016 07:56 AM
Yes I also get this a lot when I send messages even when phone is on silent. When I press send it makes a popping sound. Restarting phone temporarily fixes the issue. I also had my Moto Z Force Droid replaced once for the USB-C port and the issue persisted on both.
08-23-2016 10:36 AM
There's another thread about this here and multiple threads about it on the Moto Z Force forum. By all accounts it seems to be related to using the device with bluetooth audio and if the issue crops up you have to reboot to make it stop. Hopefully they'll come up with a software fix for this at some point very soon.