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jonohanson
Paper Tape
Posts: 4
Registered: ‎10-01-2017
Location: GB
Views: 1,451
Message 1 of 3

Moto Z USB OTG issues

I have an odd issue, when I have my incipio battery Mod attached and is charging my phone (less than 80% on my phone) any USB OTG devices cease to work.  If the mod is not charging my phone (above 80%) or is not attched I don't have this issue.

 

Can anyone confirm if this is my phone, or a product issue?

 

I have another USB OTG adapter on order incase this is the issue.

 

Many thanks

Moto Sr Moderator
Moto Sr Moderator
Posts: 28,189
Registered: ‎02-02-2016
Location: US
Views: 1,426
Message 2 of 3

Re: Moto Z USB OTG issues


@jonohanson wrote:

I have an odd issue, when I have my incipio battery Mod attached and is charging my phone (less than 80% on my phone) any USB OTG devices cease to work.  If the mod is not charging my phone (above 80%) or is not attched I don't have this issue.

 

Can anyone confirm if this is my phone, or a product issue?

 

I have another USB OTG adapter on order incase this is the issue.

 

Many thanks


It could be by design. I have been told the mod connectors take precedence. Some changes were made in Z2 line, but i am not sure if this changed. 


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Gabigfoot
What's DOS?
Posts: 1
Registered: ‎07-14-2019
Location: US
Views: 88
Message 3 of 3

Re: Moto Z USB OTG issues

I have a Moto Z Force with Android 8.0. An OTG flash drive will disconnect within one minute repeatedly. It will reconnect if you remove and reinsert the drive but disconnects soon afterwards.

 

The problem is the Motomod battery pack. If I remove the battery pack the OTG drive stays connected but with the battery pack connected it disconnects.

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