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3 Posts

04-24-2012

United States of America

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Re: Moto Z - extreme battery drain after 7.1.1 update

2017-10-24, 1:12 AM

I am getting the similar symptom.  It was ok for a while after my update (the phone is less then two months old) but I am noticing that my phone only gets a few hours now. It is quite annoying as I switched to Moto Z from Moto X Syle which had very little battery life after a couple years.   At least my Bluetooth and Wifi seems to work fine still.  I hope this symptom gets fixed soon. 

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84 Posts

09-18-2017

Poland

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Re: Moto Z - extreme battery drain after 7.1.1 update

2017-10-24, 6:03 AM

I think that it's time to show that all this time since 7.1.1 was released was not wasted and SW is fixed.
Really 2-3 weeks for fixing and 4-6 for testing should be enough.

Of course in case that Lenovo is working on it...

So far seems that reeboots and android wear re-pairing were fixed, battery is still worse than anything I've seen last 5 years.

Please show that somebody cares about users, not only about selling a product after strangely positive reviews.

Tom
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40 Posts

08-08-2014

Hungary

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Re: Moto Z - extreme battery drain after 7.1.1 update

2017-10-24, 7:15 AM
There is improvement imho, but a slow one.
Btw I heard from owners of other phones, that by upgrading to 7.1.1 their SoT has decreased as well.

Anyway, any feedback from Moto would be nice, but it would be better to get another upgrade with all of the remaining problem solved, and it doesn't necessary needs to be the Oreo upgrade...
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1 Posts

10-24-2017

Albania

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  • Message 94 of 1473

Re: Moto Z - extreme battery drain after 7.1.1 update

2017-10-24, 9:43 AM

I experienced a same issue with my Moto Z two months ago after purchasing it brand new. After I received some updates it somehow compromised the phone and started draining the battery insanely, without sim, wifi, or anything else being used (even on airplane mode). Sent it back for repair and after two failed attempts to service it, they replaced the motherboard and is now working perfectly. I guess some updates compromise the motherboard and make it run constantly in the background (in my case the phone was staying awake in the background all the time). So, if you still have warranty left just send it back for a replacement, nothing else you can do with it.

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54 Posts

09-15-2017

Canada

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Re: Moto Z - extreme battery drain after 7.1.1 update

2017-10-25, 2:31 AM

I am quite sure this is a reporting error. I just downloaded an app Accubattery to watch my usage, and it shows how many mA the charger provided to fill the battery.  It's showing mine at 1300 mA. I seriously doubt a battery less than a year old has degraded 50%. And 1300 mA would give about 5-6 hours based on my usage. So it's only charging half the battery.  Also I restarted the phone and it lost 25%.  Dropped from 87 to 62.  Restarted again and it dropped to 47.  I restarted it a third time and it remained at 47.  I have been running the phone for half an hour while texting several conversations with the screen at 80% as well as streaming a radio station over bluetooth.  It's been 30 minutes and it remains at 47%.  This is clearly also not accurate.  Has to be a reporting issue.

 

Try this app, or a similar one, to see how much charge your battery is accepting before it hits 100%

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1 Posts

10-25-2017

United States of America

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Re: Moto Z - extreme battery drain after 7.1.1 update

2017-10-25, 17:57 PM

Me too!  I even bought the extended battery and the same thing is happening.

 

Do you know when this will be fixed.

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35 Posts

08-31-2017

United States of America

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Re: Moto Z - extreme battery drain after 7.1.1 update

2017-10-26, 23:23 PM

This is hilariously the last Moto phone I personally will buy nor will I recommend one in the near future. I wonder how many customers Moto will have to lose before it realizes they need to get S?!#(for lack of a better term) together. 

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10 Posts

09-25-2017

Japan

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Re: Moto Z - extreme battery drain after 7.1.1 update

2017-10-26, 23:34 PM

totally

I bought moto because it's pure Android which we expect such issues not to occur. And, moto Z should be high-end price range. I cannot believe lenovo has not provided the fix for that long.

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35 Posts

08-31-2017

United States of America

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Re: Moto Z - extreme battery drain after 7.1.1 update

2017-10-27, 4:21 AM
Seriously, when did a stable and consistent software experience(including the battery) become to much to ask. Where the one's shelling out the cash.
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2 Posts

01-18-2015

United States of America

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  • Message 100 of 1473

Re: Moto Z - extreme battery drain after 7.1.1 update

2017-10-27, 14:51 PM

I, too, have the battery drain issue and only some of my chargers work now. I've updated my IMEI so please check out my problem too!

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