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40 Posts

08-08-2014

Hungary

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Re: Moto Z - extreme battery drain after 7.1.1 update

2017-11-16, 10:49 AM

It's not necessary that if your new phone will arrive with 7.1.1 it will have problems.

I'm on 7.1.1 with october security update right now, and don't have such errors. I could have even better battery life for sure, but nothing like these shutting down at 50% and such.

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1 Posts

11-17-2017

United States of America

3 Signins

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Re: Moto Z - extreme battery drain after 7.1.1 update

2017-11-17, 18:23 PM

I am unable to use my phone without it being plugged in, have to walk around with an external battery.  Within seconds of unplugging, it shuts down even though it showed 100% charged.  When will this be fixed?

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16 Posts

06-04-2017

United States of America

41 Signins

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Re: Moto Z - extreme battery drain after 7.1.1 update

2017-11-17, 20:51 PM

If it's that bad I would strongly consider going to your carrier if you bought your phone from them, maybe you could get a replacement that could be better.

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42 Posts

11-23-2010

United States of America

41 Signins

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Re: Moto Z - extreme battery drain after 7.1.1 update

2017-11-17, 23:05 PM

I received the warranty replacement refurb yesterday and I activated it.  It arrived with 7.1.1 already installed.  So far, battery life is dramatically improved.  The replacement looks like new and it operates well.  So I'm a happy camper for now.  

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103 Posts

02-02-2014

United States of America

58 Signins

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Re: Moto Z - extreme battery drain after 7.1.1 update

2017-11-18, 2:38 AM
Yep, same here. Exactly the same. I have to have it plugged into a power pack or the wall all the time now. I don't dare unplug for more than a few seconds or it will shut down. From 100% to 0 instantly. And then when I plug in and start it up, it goes to a different number. There's been tremendous degradation over the past week. I'm dreading if it stops working even plugged in. I need to get everything off of there, but I don't know what will happen when I plug it into my computer.
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103 Posts

02-02-2014

United States of America

58 Signins

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Re: Moto Z - extreme battery drain after 7.1.1 update

2017-11-18, 2:39 AM
Please post if it starts to degrade. When I upgraded to 7.1.1 it was fine, but after a couple of weeks it started going downhill and now I have to be plugged in all the time for it to work.
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103 Posts

02-02-2014

United States of America

58 Signins

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Re: Moto Z - extreme battery drain after 7.1.1 update

2017-11-18, 2:40 AM
That answers the question as to whether I can get one with 7.0. Drat.
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1 Posts

11-18-2017

United States of America

2 Signins

24 Page Views

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Re: Moto Z - extreme battery drain after 7.1.1 update

2017-11-18, 5:10 AM

I have the same problem!

Tried all the recommendations and settings. 

Did a factory reset, cleared cache etc

The phone I was boasting about charging every two days, drains in 2 hours now!

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103 Posts

02-02-2014

United States of America

58 Signins

479 Page Views

  • Posts: 103
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Re: Moto Z - extreme battery drain after 7.1.1 update

2017-11-18, 5:29 AM

This is what's happening now.  I have to be plugged in all the time.  Goes from 100% to off in a few seconds

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15 Posts

06-26-2011

United States of America

15 Signins

159 Page Views

  • Posts: 15
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  • Location: United States of America
  • Views: 159
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Re: Moto Z - extreme battery drain after 7.1.1 update

2017-11-18, 10:57 AM

I AM SCREWED!

 

The phone does not hold charge now even for 10 mins! Sometimes it cannot not even survive through the start procedure on "100% full battery" and shuts down.  I can only now start it with a charge plugged in!

 

I have done CLEAR CACHE, FACTORY RESET, CALIBRATION.  It only is getting worse!

 

AccuBattery reports that I have only 150 mAh left (out of ~2600mAh!) and it seems to be a correct assessment!

 

I cannot find replacement batteries on the market. This is it! Just about to buy an iPhone and be done with the Motorola saga which I started back in 2000 (17 years, quite a few Motorla phones ago).

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