04-26-2018 08:58 AM
fully agree with eideteker post, this should not happen on such an expensive phone. i will run mine as far as it goes wit incipio external batery and then will see...changing the brand. so far with battery it goes a full day.
04-26-2018 09:03 AM
I do not get a working day out of my phone with the Incipio Offgrid Mod attached. This phone had its internal battery replaced late last year (November time frame)
04-26-2018 02:00 PM
Well my phone just dropped to 84% in two hours from a full charge not doing anything .Accubattery shows no apps using the battery apart from itself.
I did inquire about a battery replacement from Motorola as an out of warrant repair and I got a quote of $160 so I'm not going to do that.
Going to see of I can a suitable after market battery and somebody to install it .
04-26-2018 02:18 PM
Keep in mind.. That $160 will fix everything and anything wrong with your phone, not only the battery. I sent mine in, they also replaced my scratched camera, the camera glass, my chipped home button, my cracked screen, and some internal components as well. The only thing that I could see was the same was the bezel, be as there were marks still on the corner that were always there.
04-26-2018 05:03 PM
Well I use their own online quote system just for a battery replacement and it came to $160. I also forgot to mention my phone phone gets really hot at times was no obvious app running. Aside from the battery life there is nothing else wrong with my phone.
04-27-2018 06:04 AM - last edited on 03-26-2019 10:30 AM by Agent_Rich
We are sorry to hear about the ongoing issue that you have been facing.
If you have already tried calibrating your device battery, performed FDR without restoring any apps and observed, and tested your device in safe mode. If yet, you are facing the issue in regards to the battery then the next option would be service and repair.
You can also try these tips and tricks to keep your device battery optimum. Link: https://bit.ly/2FjqlS8
To calibrate the battery, hold the power button until the phone reboots > Plug into the supplied charger > Charge to 100% > Leave on the charger for at least an additional hour. This process will reset the battery table and allow the phone to calibrate -Rich
Note: Marking this post as solved, so that it can be found easily.
04-27-2018 06:11 AM