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BoIlIv
SCSI Port
Posts: 54
Registered: ‎03-29-2018
Location: BG
Views: 14,622
Message 1091 of 1,433

Re: Moto Z - extreme battery drain after 7.1.1 update

fully agree with eideteker post, this should not happen on such an expensive phone. i will run mine as far as it goes wit incipio external batery and then will see...changing the brand. so far with battery it goes a full day.

Boosh63
Punch Card
Posts: 20
Registered: ‎04-21-2018
Location: CA
Views: 14,616
Message 1092 of 1,433

Re: Moto Z - extreme battery drain after 7.1.1 update

I do not get a working day out of my phone with the Incipio Offgrid Mod attached. This phone had its internal battery replaced late last year (November time frame)

BoIlIv
SCSI Port
Posts: 54
Registered: ‎03-29-2018
Location: BG
Views: 14,608
Message 1093 of 1,433

Re: Moto Z - extreme battery drain after 7.1.1 update

Is it same?

Stevkev
Punch Card
Posts: 54
Registered: ‎09-15-2017
Location: CA
Views: 14,615
Message 1094 of 1,433

Re: Moto Z - extreme battery drain after 7.1.1 update

That's the turbo power pack. Incipio has pins in all the spots, and is about 2/3 the capacity. 2220 vs 3490

BoIlIv
SCSI Port
Posts: 54
Registered: ‎03-29-2018
Location: BG
Views: 14,594
Message 1095 of 1,433

Re: Moto Z - extreme battery drain after 7.1.1 update

Thanks

Sp far i manage with this

lchiu7
Fanfold Paper
Posts: 46
Registered: ‎12-05-2011
Location: NZ
Views: 14,550
Message 1096 of 1,433

Re: Moto Z - extreme battery drain after 7.1.1 update

Well my phone just dropped to 84% in two hours from a full charge not doing anything .Accubattery shows no apps using the battery apart from itself. 

 

I did inquire about a battery replacement from Motorola as an out of warrant repair and I got a quote of $160 so I'm not going to do that. 

 

Going to see of I can a suitable after market battery and somebody to install it .

Laurence Chiu
Stevkev
Punch Card
Posts: 54
Registered: ‎09-15-2017
Location: CA
Views: 14,546
Message 1097 of 1,433

Re: Moto Z - extreme battery drain after 7.1.1 update

Keep in mind.. That $160 will fix everything and anything wrong with your phone, not only the battery.  I sent mine in, they also replaced my scratched camera, the camera glass, my chipped home button, my cracked screen, and some internal components as well.  The only thing that I could see was the same was the bezel, be as there were marks still on the corner that were always there.  

lchiu7
Fanfold Paper
Posts: 46
Registered: ‎12-05-2011
Location: NZ
Views: 14,515
Message 1098 of 1,433

Re: Moto Z - extreme battery drain after 7.1.1 update

Well I use their own online quote  system just for a battery replacement and it came to $160. I also forgot to mention my phone phone gets really hot at times was no obvious app running. Aside from the battery life there is nothing else wrong with my phone.

Laurence Chiu
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Senior MotoAgent
Senior MotoAgent
Posts: 5,300
Registered: ‎12-04-2017
Location: IN
Views: 14,470
Message 1099 of 1,433

Re: Moto Z - extreme battery drain after 7.1.1 update

Hi, All.

 

We are sorry to hear about the ongoing issue that you have been facing.

If you have already tried calibrating your device battery, performed FDR without restoring any apps and observed, and tested your device in safe mode. If yet, you are facing the issue in regards to the battery then the next option would be service and repair.

You can also try these tips and tricks to keep your device battery optimum. Link: https://bit.ly/2FjqlS8

 

To calibrate the battery, hold the power button until the phone reboots > Plug into the supplied charger > Charge to 100% > Leave on the charger for at least an additional hour. This process will reset the battery table and allow the phone to calibrate -Rich

 

Note: Marking this post as solved, so that it can be found easily.

 

Thanks,

-Swaraj

garnish
Paper Tape
Posts: 3
Registered: ‎02-05-2018
Location: US
Views: 14,444
Message 1100 of 1,433

Re: Moto Z - extreme battery drain after 7.1.1 update

So for the many folks who have done the full resets and confirmed the problem still exists in safe mode, you're saying that the 7.1.1 update physically damaged everyone's phone? That's your accepted solution? The 7.1.1 update also caused peoples' OTG to stop working from one day to the next and the suggestion from Moto was to also send the phone in for repair.

That 7.1.1 update really caused a lot of physical damage. /s

(in the OTG case, it would appear that one line is missing in a config file. It would seem you could fix that without making everyone send their phones in).

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