11-21-2018 07:02 PM
That sucks for Florida residents.
So they will cover the"post warranty" defect. But there is a deductable?
I would still call Verizon and ask.
I did. You have to opt for the replacement plans with $149 deductible and $13/month. Does not cover manufacturer defects and issues but broke or stolen...
11-29-2018 04:57 AM
Managed to get a fix!!!
I have sent my moto z to the local Motorola service center (Depanero in Bucharest). They said the battery was dead and needed replacement. I agreed and paid approx 46 USD. Got the phone back in approx 1 week and since 16 november I am using it again. I received also a security update on it and now I am amazed about the battery life. It goes one day easily with regular use (minimum YouTube time) and I do not even carry my extra motomod battery with me anymore. I hope this miracle will last forever! Happy to get my Moto Z working again!
12-05-2018 07:55 PM
I had to stop using my Moto Z, as I couldn't even unplug it, because the phone just shut off, because the battery drained to zero %. I really would like to use my phone again, as I only had it for 4 months before that update that ruined it. What do you suggest I do with it now?? Is there a fix? Or am I out all that money, with a useless phone? I hope someone has an answer for me.
12-06-2018 06:14 AM
Lenovo doesn't care and won't do anything for you
If you want to try getting a warranty and then replacing, it'll take you the "waiting period" before you have a fuctional mobile device again
My solution was to go to my carrier, Verizon, and explain the issue to them.
Was offered half off the "warranty claim" ~ $75 or an S8 for some other amount
Good luck and F Lenovo