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2 Posts

03-09-2018

CO

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Moto Z hight rate discharge/Shuts off

2018-03-09, 21:34 PM

I'm starting to have the same issue some people are having, my Moto Z is shutting off around 30- 20% without the shutting off alert, depending on how many apps I'm running it'll happen quicker despite the high battery level. If I reset the phone, it'll suddenly show a very low percentage of battery. My phone didn't used to shut off this often and now I have to carry the Insipio Power Pack everywhere I go because my battery won't last very long. My warranty is already expired.

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28352 Posts

02-02-2016

US

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Re: Moto Z hight rate discharge/Shuts off

2018-03-10, 2:19 AM

wrote:

I'm starting to have the same issue some people are having, my Moto Z is shutting off around 30- 20% without the shutting off alert, depending on how many apps I'm running it'll happen quicker despite the high battery level. If I reset the phone, it'll suddenly show a very low percentage of battery. My phone didn't used to shut off this often and now I have to carry the Insipio Power Pack everywhere I go because my battery won't last very long. My warranty is already expired.


The only suggestion is the same as already given:

 

If you did a factory data reset and tested BEFORE installing or restoring ANY apps, and problem persists, then service/repair/replace is next step.


* Search box is your friend * I don't respond to PM if question belongs in forum
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14 Posts

03-06-2018

US

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Re: Moto Z hight rate discharge/Shuts off

2018-03-12, 11:49 AM

Yup, same problem here.  Check the other threads on battery drain, etc.  My phone has been doing this for about a month.  I tried all the "solutions" but nothing changed.  I charged my phone this morning on the OEM charger, it went to 100%.  Turned on the phone and the battery meter is now showing 26%.  Pretty much makes the phone unusable unless it's plugged in.

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20 Posts

12-16-2012

TZ

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Re: Moto Z hight rate discharge/Shuts off

2018-03-18, 18:27 PM

Any solutions:

 

https://forums.lenovo.com/t5/Moto-Z-Force/Battery-drains-and-random-shutdowns/m-p/4015779/highlight/true#M3986

 

I have 2 Moto Z facing same issue.

 

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28352 Posts

02-02-2016

US

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  • Posts: 28352
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Re: Moto Z hight rate discharge/Shuts off

2018-03-18, 23:07 PM

wrote:

Any solutions:

 

https://forums.lenovo.com/t5/Moto-Z-Force/Battery-drains-and-random-shutdowns/m-p/4015779/highlight/true#M3986

 

I have 2 Moto Z facing same issue.

 


If you did a factory data reset and tested BEFORE installing or restoring ANY apps, and problem persists, then service/repair/replace is next step.


* Search box is your friend * I don't respond to PM if question belongs in forum
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